{"id":23127,"date":"2024-07-09T08:29:34","date_gmt":"2024-07-09T06:29:34","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/2-2-warum-ist-mein-konto-gesperrt\/"},"modified":"2026-07-03T09:41:11","modified_gmt":"2026-07-03T07:41:11","slug":"2-2-why-is-my-account-blocked","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/de\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/","title":{"rendered":"2.2 Warum ist mein Konto gesperrt?"},"content":{"rendered":"

Es gibt verschiedene Gr\u00fcnde, warum Ihr Konto gesperrt worden sein k\u00f6nnte:<\/p>\n

    \n
  1. Sie sind noch kein Verifizierter K\u00e4ufer. Melden Sie sich in Ihrem Konto an und starten Sie den Verifizierungsprozess.<\/li>\n
  2. Die E-Mail-Adresse oder die Umsatzsteuer-Identifikationsnummer Ihres Unternehmens scheint ung\u00fcltig zu sein.<\/li>\n
  3. Der Kundenservice hat Ihnen das Recht zur Nutzung Ihres Kontos entzogen, z. B. aufgrund ausstehender endg\u00fcltiger Lieferdokumente, stornierter Fahrzeuge, unprofessioneller Kommunikation oder unprofessionellen Verhaltens usw.<\/li>\n
  4. Ihre Zahlung ist \u00fcberf\u00e4llig. Der Zahlungsprozess variiert je nach Standort.<\/li>\n
  5. F\u00fcr Unternehmen aus Wei\u00dfrussland, der Ukraine oder Russland ist das Bieten auf und der Kauf von Fahrzeugen \u00fcber OPENLANE bis auf Weiteres nicht m\u00f6glich. Wir k\u00f6nnen f\u00fcr diese L\u00e4nder keinen reibungslosen Service mehr garantieren.<\/li>\n<\/ol>\n

    Wenn die Zahlung f\u00fcr Ihr Fahrzeug um mehr als vier Tage versp\u00e4tet ist, erhalten Sie eine automatische freundliche Erinnerung. Wenn die vollst\u00e4ndige Zahlung nicht innerhalb von sechs Tagen eingeht, wird das System Sie automatisch von der Teilnahme an weiteren Auktionen ausschlie\u00dfen, bis die Zahlung von unserer Bank best\u00e4tigt wurde. Danach wird Ihr Konto wieder freigeschaltet.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Es gibt verschiedene Gr\u00fcnde, warum Ihr Konto gesperrt worden sein k\u00f6nnte: Sie sind noch kein Verifizierter K\u00e4ufer. Melden Sie sich in Ihrem Konto an und starten Sie den Verifizierungsprozess. Die E-Mail-Adresse oder die Umsatzsteuer-Identifikationsnummer Ihres Unternehmens scheint ung\u00fcltig zu sein. Der Kundenservice hat Ihnen das Recht zur Nutzung Ihres Kontos entzogen, z. B. aufgrund ausstehender…<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[431,433],"class_list":["post-23127","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-login-account"],"acf":[],"yoast_head":"\n2.2 Warum ist mein Konto gesperrt? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/de\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2.2 Warum ist mein Konto gesperrt?\" \/>\n<meta property=\"og:description\" content=\"Es gibt verschiedene Gr\u00fcnde, warum Ihr Konto gesperrt worden sein k\u00f6nnte: Sie sind noch kein Verifizierter K\u00e4ufer. 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