{"id":50353,"date":"2024-07-09T08:32:53","date_gmt":"2024-07-09T06:32:53","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/4-1-how-does-the-negotiation-process-work\/"},"modified":"2025-06-12T11:00:22","modified_gmt":"2025-06-12T09:00:22","slug":"4-1-how-does-the-negotiation-process-work","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/negotiation\/4-1-how-does-the-negotiation-process-work\/","title":{"rendered":"4.1 How does the negotiation process work?"},"content":{"rendered":"<p><span>When an auction ends, the highest bid is sent to the seller for approval. Sellers then have 24 hours to send one of three responses via the OPENLANE Sell portal.<\/span><\/p>\n<ul>\n<li><strong>Accept the offer<\/strong><span>\u00a0\u2013 This means the car is sold to the highest bidder.<\/span><\/li>\n<li><strong>Decline the offer<\/strong><span>\u00a0\u2013 This means the car is not sold and the highest bidder misses out. The seller can then auction the car again.<\/span><\/li>\n<li><strong>Make a counteroffer<\/strong><span>\u00a0\u2013 The seller proposes a new price to the buyer. This price must be higher than the initial winning bid.<\/span><\/li>\n<\/ul>\n<p>If the seller chooses to make a counteroffer, a new 24-hour window begins. Within this 24-hour negotiation period, the buyer and seller must settle on a new price. <span>If this doesn\u2019t happen, the last offer will be available again for another 24 hours.<\/span><\/p>\n<p>When the buyer receives a counteroffer, they have four options:<\/p>\n<ul>\n<li><strong>Accept the offer<\/strong><span>\u00a0<\/span>\u2013 This means the buyer agrees to buy the car for the price given in the counteroffer.<\/li>\n<li><strong>Send a new counteroffer<\/strong><span>\u00a0<\/span>\u2013 The seller will then have the opportunity to accept or decline the offer, or make a new counteroffer of their own.<\/li>\n<li><strong>Stand by the initial offer<\/strong><span>\u00a0<\/span>\u2013 This lets the seller know the buyer is not willing to pay more than their highest bid. The seller can then accept or decline the offer.<\/li>\n<li><strong>Abandon the negotiation<\/strong><span>\u00a0<\/span>\u2013 The buyer chooses to walk away, the car is not sold, and the seller is free to auction it again.<\/li>\n<\/ul>\n<p>Buyers and sellers can send one another counteroffers until the end of the 24-hour negotiation period. Each time a counteroffer is made, OPENLANE will notify the other party via email so they can react as quickly as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When an auction ends, the highest bid is sent to the seller for approval. Sellers then have 24 hours to send one of three responses via the OPENLANE Sell portal. Accept the offer\u00a0\u2013 This means the car is sold to the highest bidder. Decline the offer\u00a0\u2013 This means the car is not sold and the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[300,869],"class_list":["post-50353","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-negotiation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>4.1 How does the negotiation process work? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/negotiation\/4-1-how-does-the-negotiation-process-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4.1 How does the negotiation process work?\" \/>\n<meta property=\"og:description\" content=\"When an auction ends, the highest bid is sent to the seller for approval. 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