{"id":50371,"date":"2024-07-09T08:34:40","date_gmt":"2024-07-09T06:34:40","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/5-5-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/"},"modified":"2025-06-10T12:15:20","modified_gmt":"2025-06-10T10:15:20","slug":"5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/","title":{"rendered":"5.4 Can I request a Service history, Maintenance history or Maintenance and repair report?"},"content":{"rendered":"<p><span>Yes, where available, you can request these documents. To find out whether or not the information is available, check the car details page and go to \u2018Car profile\u2019, then \u2018Documents and history\u2019 (under Specifications).<\/span><\/p>\n<p>If the maintenance records are available, but you did not receive them with the original vehicle documents, you can contact our customer service team to request these documents. Please mention the vehicle\u2019s registration number. It takes approximately 2\u20133 working days to receive the documents.<\/p>\n<p><strong>Please note:\u00a0<\/strong><span>We do not provide additional stamps or modifications. You are not always receiving a service book. In some cases, you\u2019ll receive a printout of the maintenance records.<\/span><span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes, where available, you can request these documents. To find out whether or not the information is available, check the car details page and go to \u2018Car profile\u2019, then \u2018Documents and history\u2019 (under Specifications). If the maintenance records are available, but you did not receive them with the original vehicle documents, you can contact our&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[300,870],"class_list":["post-50371","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-car-description"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5.4 Can I request a Service history, Maintenance history or Maintenance and repair report? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5.4 Can I request a Service history, Maintenance history or Maintenance and repair report?\" \/>\n<meta property=\"og:description\" content=\"Yes, where available, you can request these documents. To find out whether or not the information is available, check the car details page and go to \u2018Car profile\u2019, then \u2018Documents and history\u2019 (under Specifications). If the maintenance records are available, but you did not receive them with the original vehicle documents, you can contact our...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/\" \/>\n<meta property=\"og:site_name\" content=\"OPENLANE\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OPENLANE.Europe\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-10T10:15:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/logo-1200x675-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OPENLANE_Europe\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/help\\\/faq\\\/for-buyers\\\/car-description\\\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\\\/\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/help\\\/faq\\\/for-buyers\\\/car-description\\\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\\\/\",\"name\":\"5.4 Can I request a Service history, Maintenance history or Maintenance and repair report? \u2013 OPENLANE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/#website\"},\"datePublished\":\"2024-07-09T06:34:40+00:00\",\"dateModified\":\"2025-06-10T10:15:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/help\\\/faq\\\/for-buyers\\\/car-description\\\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/help\\\/faq\\\/for-buyers\\\/car-description\\\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/help\\\/faq\\\/for-buyers\\\/car-description\\\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"5.4 Can I request a Service history, Maintenance history or Maintenance and repair report?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/#website\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/\",\"name\":\"OPENLANE\",\"description\":\"Online used car auction website\",\"publisher\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/#organization\",\"name\":\"OPENLANE\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/openlane-RGB-on-Wht.png\",\"contentUrl\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/openlane-RGB-on-Wht.png\",\"width\":615,\"height\":159,\"caption\":\"OPENLANE\"},\"image\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/en-gb\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/OPENLANE.Europe\",\"https:\\\/\\\/x.com\\\/OPENLANE_Europe\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/openlane-europe\",\"https:\\\/\\\/www.instagram.com\\\/openlane_europe\\\/\"],\"description\":\"Our purpose is to make used car wholesale easy so our customers can be more successful. We sell high-quality second-hand vehicles exclusively and directly to car dealers and traders. All cars come with quality car descriptions and inspections. Our digital marketplace is the fresh wave carrying the automotive industry into the digital age. We give car traders more opportunities, more flexibility and more freedom than can be found anywhere else. Our strong commitment to quality and service drives us to continuously improve our offerings to suit the industry\u2019s ever-evolving needs. We aim to be the best and we strive to help our customers do the same. With flexible, modular and end-to-end remarketing solutions, and customer service in more than 20 languages, we offer innovative, tech-driven solutions and services that help customers to buy and sell with ease across Europe.\",\"email\":\"info@openlane.eu\",\"telephone\":\"+32 (0)16 38 00 68\",\"legalName\":\"OPENLANE Europe NV\",\"vatID\":\"BE0867129223\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"5.4 Can I request a Service history, Maintenance history or Maintenance and repair report? \u2013 OPENLANE","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/","og_locale":"en_US","og_type":"article","og_title":"5.4 Can I request a Service history, Maintenance history or Maintenance and repair report?","og_description":"Yes, where available, you can request these documents. To find out whether or not the information is available, check the car details page and go to \u2018Car profile\u2019, then \u2018Documents and history\u2019 (under Specifications). If the maintenance records are available, but you did not receive them with the original vehicle documents, you can contact our...","og_url":"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/","og_site_name":"OPENLANE","article_publisher":"https:\/\/www.facebook.com\/OPENLANE.Europe","article_modified_time":"2025-06-10T10:15:20+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/logo-1200x675-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OPENLANE_Europe","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/","url":"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/","name":"5.4 Can I request a Service history, Maintenance history or Maintenance and repair report? \u2013 OPENLANE","isPartOf":{"@id":"https:\/\/info.openlane.eu\/en-gb\/#website"},"datePublished":"2024-07-09T06:34:40+00:00","dateModified":"2025-06-10T10:15:20+00:00","breadcrumb":{"@id":"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/info.openlane.eu\/en-gb\/help\/faq\/for-buyers\/car-description\/5-4-can-i-request-a-service-history-maintenance-history-or-maintenance-and-repair-report\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/info.openlane.eu\/en-gb\/"},{"@type":"ListItem","position":2,"name":"5.4 Can I request a Service history, Maintenance history or Maintenance and repair report?"}]},{"@type":"WebSite","@id":"https:\/\/info.openlane.eu\/en-gb\/#website","url":"https:\/\/info.openlane.eu\/en-gb\/","name":"OPENLANE","description":"Online used car auction website","publisher":{"@id":"https:\/\/info.openlane.eu\/en-gb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/info.openlane.eu\/en-gb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/info.openlane.eu\/en-gb\/#organization","name":"OPENLANE","url":"https:\/\/info.openlane.eu\/en-gb\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/info.openlane.eu\/en-gb\/#\/schema\/logo\/image\/","url":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/openlane-RGB-on-Wht.png","contentUrl":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/openlane-RGB-on-Wht.png","width":615,"height":159,"caption":"OPENLANE"},"image":{"@id":"https:\/\/info.openlane.eu\/en-gb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OPENLANE.Europe","https:\/\/x.com\/OPENLANE_Europe","https:\/\/www.linkedin.com\/company\/openlane-europe","https:\/\/www.instagram.com\/openlane_europe\/"],"description":"Our purpose is to make used car wholesale easy so our customers can be more successful. We sell high-quality second-hand vehicles exclusively and directly to car dealers and traders. All cars come with quality car descriptions and inspections. Our digital marketplace is the fresh wave carrying the automotive industry into the digital age. We give car traders more opportunities, more flexibility and more freedom than can be found anywhere else. Our strong commitment to quality and service drives us to continuously improve our offerings to suit the industry\u2019s ever-evolving needs. We aim to be the best and we strive to help our customers do the same. With flexible, modular and end-to-end remarketing solutions, and customer service in more than 20 languages, we offer innovative, tech-driven solutions and services that help customers to buy and sell with ease across Europe.","email":"info@openlane.eu","telephone":"+32 (0)16 38 00 68","legalName":"OPENLANE Europe NV","vatID":"BE0867129223","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}}]}},"_links":{"self":[{"href":"https:\/\/info.openlane.eu\/en-gb\/wp-json\/wp\/v2\/faq\/50371","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.openlane.eu\/en-gb\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/info.openlane.eu\/en-gb\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/info.openlane.eu\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/info.openlane.eu\/en-gb\/wp-json\/wp\/v2\/faq\/50371\/revisions"}],"predecessor-version":[{"id":69934,"href":"https:\/\/info.openlane.eu\/en-gb\/wp-json\/wp\/v2\/faq\/50371\/revisions\/69934"}],"wp:attachment":[{"href":"https:\/\/info.openlane.eu\/en-gb\/wp-json\/wp\/v2\/media?parent=50371"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/info.openlane.eu\/en-gb\/wp-json\/wp\/v2\/faq_category?post=50371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}