{"id":1896,"date":"2024-07-09T08:36:34","date_gmt":"2024-07-09T06:36:34","guid":{"rendered":"https:\/\/info.openlane.eu\/?post_type=faq&p=1896"},"modified":"2026-03-19T10:22:45","modified_gmt":"2026-03-19T09:22:45","slug":"7-2-when-will-my-vehicle-be-ready-for-pickup-if-no-transport-service-with-openlane-was-ordered","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/en\/help\/faq\/for-buyers\/transport-pick-up-process\/7-2-when-will-my-vehicle-be-ready-for-pickup-if-no-transport-service-with-openlane-was-ordered\/","title":{"rendered":"7.2 When will my vehicle be ready for pickup if no transport service with OPENLANE was ordered?"},"content":{"rendered":"

Auction? Won. Payment? Made. Delivery? You don\u2019t know what\u2019s happening there. Unfortunately, we can’t offer you an exact track-and-trace system (yet), since we are working with over 20 different transport partners.<\/p>\n

We offer an estimated collection period in which we expect your vehicle to be ready for pickup. The time it takes to prepare the vehicle for pickup depends on:
\n\u2022 the vehicle type;
\n\u2022 the origin;
\n\u2022 when it\u2019s released by the seller;
\n\u2022 when it arrives at the local HUB.<\/p>\n

Please note:\u00a0<\/span><\/strong>The estimated collection period is only an indication. You will receive confirmation when the vehicle is ready for pickup.<\/p>\n\n\n\n\n\n\n\n\n\n\n
Selling country<\/strong><\/td>\nEstimated time to prepare the vehicle for pickup
\n(if no transport service ordered with OPENLANE)<\/strong><\/td>\n<\/tr>\n
\u00a0Vehicles from Belgium<\/td>\n\u00a08 – 9 working days<\/td>\n<\/tr>\n
\u00a0Vehicles from France<\/td>\n\u00a014 – 15\u00a0working days<\/td>\n<\/tr>\n
\u00a0Vehicles from Italy<\/td>\n\u00a020 – 22\u00a0working days<\/td>\n<\/tr>\n
\u00a0Vehicles from Germany<\/td>\n\u00a014 – 15\u00a0working days<\/td>\n<\/tr>\n
\u00a0Vehicles from The Netherlands<\/td>\n\u00a08 – 10\u00a0working days<\/td>\n<\/tr>\n
\u00a0Vehicles from Sweden<\/td>\n\u00a020 – 22\u00a0working days<\/td>\n<\/tr>\n
\u00a0Vehicles from Spain, Poland, or other countries<\/td>\n\u00a018 – 20\u00a0working days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

In some cases, this information is also available on the car details page under \u2018Documents and history\u2019.
\n
\nPlease note:\u00a0<\/span><\/strong>When picking up the vehicle, you or your driver must bring the Pickup Authorisation (PuA) and other necessary documents (a car description or a damage report, a CMR or a Certificate of Delivery (COD).<\/p>\n

Click here for the addresses and opening hours of our pickup locations across Europe.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Auction? Won. Payment? Made. Delivery? You don\u2019t know what\u2019s happening there. Unfortunately, we can’t offer you an exact track-and-trace system (yet), since we are working with over 20 different transport partners. We offer an estimated collection period in which we expect your vehicle to be ready for pickup. The time it takes to prepare the…<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[160,167],"class_list":["post-1896","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-transport-pick-up-process"],"acf":[],"yoast_head":"\n7.2 When will my vehicle be ready for pickup if no transport service with OPENLANE was ordered? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/en\/help\/faq\/for-buyers\/transport-pick-up-process\/7-2-when-will-my-vehicle-be-ready-for-pickup-if-no-transport-service-with-openlane-was-ordered\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7.2 When will my vehicle be ready for pickup if no transport service with OPENLANE was ordered?\" \/>\n<meta property=\"og:description\" content=\"Auction? 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