{"id":50149,"date":"2024-12-16T16:57:52","date_gmt":"2024-12-16T15:57:52","guid":{"rendered":"https:\/\/info.openlane.eu\/?page_id=50149"},"modified":"2026-03-20T11:48:03","modified_gmt":"2026-03-20T10:48:03","slug":"selling-guidelines","status":"publish","type":"page","link":"https:\/\/info.openlane.eu\/en\/start-to-sell\/selling-guidelines\/","title":{"rendered":"Selling guidelines"},"content":{"rendered":"
Info Centre<\/a><\/div>
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Selling Guidelines<\/h1>\n

Our selling guidelines will navigate you through the essential dos and don’ts of selling cars, ensuring a seamless and successful selling experience at OPENLANE.<\/p>\n<\/div><\/div>

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Index<\/h2>\n<\/div><\/div>
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Car descriptions<\/h3>\n

How to provide quality car descriptions for cars?<\/a><\/p>\n<\/div><\/div>

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Auctions<\/strong><\/h3>\n

How to comply to the auction guidelines?<\/a><\/p>\n

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  1. \n
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    1. Before the auction<\/a><\/li>\n
    2. During the auction<\/a><\/li>\n
    3. After the auction<\/a><\/li>\n
    4. When re-auctioning vehicle<\/a><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

      How to comply to the rules of Assignment?<\/a><\/p>\n

      How to comply to Cancellation rules?<\/a><\/p>\n<\/div><\/div>

      <\/div>

      After-Sales<\/strong><\/h3>\n

      How to comply to the after-sales guidelines?<\/a><\/p>\n

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      1. \n
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        1. Invoicing & Payments<\/a><\/li>\n
        2. Vehicle Documents<\/a><\/li>\n
        3. Vehicle pick-up and Transport\u00a0by OPENLANE<\/a><\/li>\n
        4. Self-delivery to the HUB by the seller <\/a><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div><\/div>
          <\/div>

          General Sales T&Cs<\/strong><\/h3>\n

          How to comply to the general sales T&Cs?<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>

          How to provide quality car descriptions for cars?<\/h4>\n<\/div><\/div>
          <\/div>
          Required information<\/h5>\n

          For each sale at OPENLANE a good car description is essential. Let us guide you when creating a qualitive vehicle description.<\/p>\n

          Vehicle identification<\/h5>\n

          To identify your vehicle, we ask you to provide us with these key elements:<\/p>\n

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          1. Is the vehicle Type-Approved? This is essential, especially for selling in the Netherlands. OPENLANE cannot sell vehicles without Type-Approval. Please answer yes or no.<\/li>\n
          2. License plate:<\/strong> this is not essential in Germany<\/li>\n
          3. VIN:<\/strong> chassis number<\/li>\n
          4. Country of origin of the last registration<\/strong><\/li>\n<\/ol>\n
            Vehicle specification<\/h5>\n

            To accurately specify your vehicle, we kindly request that you provide the following essential information (mandatory):<\/p>\n