{"id":9618,"date":"2024-09-09T05:56:25","date_gmt":"2024-09-09T03:56:25","guid":{"rendered":"https:\/\/info.openlane.eu\/?page_id=9618"},"modified":"2024-12-16T13:14:05","modified_gmt":"2024-12-16T12:14:05","slug":"tracking-options","status":"publish","type":"page","link":"https:\/\/info.openlane.eu\/en\/start-to-buy\/buying-features\/tracking-options\/","title":{"rendered":"Tracking options"},"content":{"rendered":"
Info Centre<\/a><\/div>
\/<\/div><\/div>\n<\/div><\/div><\/div><\/div>

View UK Content here<\/a><\/p>\n<\/div><\/div>

View UK Content here<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div>

<\/div>

Track & manage everything in one place within My Account<\/h1>\n

\u2018My account\u2019 is your personal portal for managing your OPENLANE account. It\u2019s everything you need, centralised. Check order details, confirm purchases, track deliveries and access important documents. It\u2019s also the place to manage bidder accounts and make and monitor claims.\u202f<\/strong><\/p>\n

Discover a range of handy tools and features that make your job easier. All in one place. Fully accessible from desktop computers and via our handy mobile app, whenever it suits you.\u202f<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>

Track everything from the \u2018Dashboard\u2019<\/h5>\n

Easily check the status of your vehicle deliveries within the \u2018Dashboard\u2019 section. See all the vehicles you\u2019ve purchased in one list. You always know exactly which stage each order is at and when vehicles are expected to arrive.<\/p>\n<\/div><\/div><\/div>

<\/div>
Bids and Bidders<\/h5>\n

Follow up on bids and set up and manage bidder accounts. See at a glance which bidder\u202faccounts are active. Block bidders completely or allow them to continue logging in to receive vehicle updates, confirm purchases, track deliveries and access documents.\u202f<\/p>\n<\/div><\/div><\/div>

<\/div>
Saved searches<\/h5>\n

Log in to OPENLANE and effortlessly save your searches for future reference. Access them all from this My Account page, where you can easily manage or delete any saved searches. Check out our tutorial video to see how it\u2019s done<\/a>!<\/p>\n<\/div><\/div><\/div>

<\/div>
Recommendations<\/h5>\n

Every day, there are thousands of cars available for auction on the OPENLANE marketplace, providing a wealth of options and opportunities\u2014but it can be overwhelming to navigate. To simplify your search, our artificial intelligence (AI) model offers personalized recommendations based on your previous views, bids, and purchases, as well as specific features that interest you, such as cars available for immediate pick-up. Discover your customized selection of available cars daily on your \u2018Recommendations\u2019 page, which you can access anytime from any page via the \u2018My Account\u2019 menu.<\/p>\n<\/div><\/div><\/div>

<\/div>
Orders<\/h5>\n

This page lists all the vehicles you have purchased directly from OPENLANE and through seller communities. Check the status of each order and find out if there are any actions you need to take.<\/p>\n<\/div><\/div><\/div>

<\/div>
Documents<\/h5>\n

Access all the forms and documents related to your purchases. Find specific documents easily via vehicle characteristics and order data. Every document is categorised by process and features the vehicle reference number.\u202f<\/p>\n<\/div><\/div><\/div>

<\/div>
Settings<\/h5>\n

Easily manage your account preferences, including company information, bidding, payment, delivery options, language settings, and notifications, all through the My Account menu. <\/p>\n<\/div><\/div><\/div>

<\/div>
Claims<\/h5>\n

Manage claims from start to finish, all in one place. This feature lets you check if a vehicle is eligible for claims, make and edit new claims, check the status of existing claims, and provide further evidence.\u202f<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Info Centre\/ View UK Content here View UK Content here Track & manage everything in one place within My Account \u2018My account\u2019 is your personal portal for managing your OPENLANE account. It\u2019s everything you need, centralised. Check order details, confirm purchases, track deliveries and access important documents. It\u2019s also the place to manage bidder accounts...","protected":false},"author":1,"featured_media":0,"parent":9609,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9618","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTrack & manage your account | OPENLANE<\/title>\n<meta name=\"description\" content=\"Access your personal portal on OPENLANE through \u201cMy Account.\u201d View order details, track deliveries, confirm purchases, manage bidder accounts, and handle claims\u2014all in one place.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/en\/start-to-buy\/buying-features\/tracking-options\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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