{"id":9629,"date":"2024-09-09T05:58:09","date_gmt":"2024-09-09T03:58:09","guid":{"rendered":"https:\/\/info.openlane.eu\/?page_id=9629"},"modified":"2025-06-06T09:49:15","modified_gmt":"2025-06-06T07:49:15","slug":"negotiation","status":"publish","type":"page","link":"https:\/\/info.openlane.eu\/en\/start-to-buy\/buying-services\/negotiation\/","title":{"rendered":"Negotiation"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_2-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"g-breadcrumbs\"><div class=\"g-breadcrumbs-item\"><a href=\"https:\/\/info.openlane.eu\/en\/\" title=\"Info Centre\">Info Centre<\/a><\/div><div class=\"g-breadcrumbs-separator\">\/<\/div><\/div>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column hide_on_mobiles\"><div class=\"wpb_wrapper\"><p style=\"text-align: right;\"><a href=\"https:\/\/info.openlane.eu\/en-gb\/start-to-buy\/buying-services\/negotiation\/\" rel=\"noopener\">View UK Content here<\/a><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_426110a6 hide_on_default hide_on_laptops hide_on_tablets\"><div class=\"wpb_wrapper\"><p style=\"text-align: left;\"><a href=\"https:\/\/info.openlane.eu\/en-gb\/start-to-buy\/buying-services\/negotiation\/\" rel=\"noopener\">View UK Content here<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Our negotiation feature gives you more opportunities<\/h1>\n<p><strong>Whether you\u2019re buying or selling, our number-one goal is to make sure you walk away as satisfied as possible. That\u2019s why we offer the negotiation feature. It\u2019s an opportunity for buyers and sellers to agree on a sales price that both parties are happy with.<\/strong><\/p>\n<p><strong>This is great for buyers because instead of having an offer rejected by the seller, you have the chance to negotiate with them and secure the purchase even if they didn\u2019t find your initial offer satisfactory.<\/strong><\/p>\n<p><strong>It\u2019s also great for sellers because you work with buyers to reach mutually beneficial deals\u2014and better deals mean you move more stock more quickly and with less effort.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Learn more about the negotiation feature in this video:<\/h2>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_7b135340\"><div class=\"wpb_wrapper\"><iframe  id=\"_ytid_47859\"  width=\"1140\" height=\"641\"  data-origwidth=\"1140\" data-origheight=\"641\"  data-relstop=\"1\" src=\"https:\/\/www.youtube.com\/embed\/vlY_rh2AdYA?enablejsapi=1&autoplay=0&cc_load_policy=0&cc_lang_pref=&iv_load_policy=1&loop=0&rel=0&fs=1&playsinline=0&autohide=2&theme=dark&color=red&controls=1&disablekb=0&\" class=\"__youtube_prefs__  __youtube_prefs_widget__  no-lazyload\" title=\"YouTube player\"  allow=\"fullscreen; accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen data-no-lazy=\"1\" data-skipgform_ajax_framebjll=\"\"><\/iframe>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>How does the negotiation feature work?<\/h2>\n<p>When an auction ends, the highest bid is sent to the seller for approval. Sellers then have 24 hours to send one of three responses via the OPENLANE Sell portal:<\/p>\n<ol>\n<li><strong>Accept the offer<\/strong> \u2013 This means the car is sold to the highest bidder.<\/li>\n<li><strong>Decline the offer<\/strong> \u2013 This means the car is not sold and the highest bidder misses out. The seller can then auction the car again.<\/li>\n<li><strong>Make a counteroffer<\/strong> \u2013 The seller proposes a new price to the buyer. This price must be higher than the initial winning bid.<\/li>\n<\/ol>\n<p>If the seller chooses to make a counteroffer, a new 24-hour window begins. Within this 24-hour negotiation period, the buyer and seller must settle on a new price. If this doesn\u2019t happen, <span data-teams=\"true\">the last offer will be available again for another 24 hours<\/span>.<\/p>\n<p>When the buyer receives a counteroffer, they have four options:<\/p>\n<ol>\n<li><strong>Accept the offer<\/strong> \u2013 This means the buyer agrees to buy the car for the price given in the counteroffer.<\/li>\n<li><strong>Send a new counteroffer<\/strong> \u2013 The seller will then have the opportunity to accept or decline the offer, or make a new counteroffer of their own.<\/li>\n<li><strong>Stand by the initial offer<\/strong> \u2013 This lets the seller know the buyer is not willing to pay more than their highest bid. The seller can then accept or decline the offer.<\/li>\n<li><strong>Abandon the negotiation<\/strong> \u2013 The buyer chooses to walk away, the car is not sold, and the seller is free to auction it again.<\/li>\n<\/ol>\n<p>Buyers and sellers can send one another counteroffers until the end of the 24-hour negotiation period. Each time a counteroffer is made, OPENLANE will notify the other party via email so they can react as quickly as possible.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"487\" data-src=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/09\/negotiation-process-en-1024x487.png\" class=\"attachment-large size-large lazyload\" alt=\"Negotiation process\" data-srcset=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/09\/negotiation-process-en-1024x487.png 1024w, https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/09\/negotiation-process-en-300x143.png 300w, https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/09\/negotiation-process-en.png 1168w\" data-sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/487;\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Where do the negotiations take place?<\/h2>\n<p>Buyers send and receive counteroffers on their \u2018My bids\u2019 page, in the \u2018decision pending\u2019 section.<\/p>\n<p>Sellers send and receive counteroffers in the \u2018To be assigned\u2019 section of the OPENLANE Sell portal.<\/p>\n<p>Both platforms are mobile-friendly, so whether you\u2019re buying or selling, you can negotiate from any computer or smartphone with an internet connection.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Is negotiation possible after every auction?<\/h2>\n<p>No. Only sellers using the OPENLANE Sell portal are able to send and receive counteroffers. There is no way for buyers to know whether or not a particular car will be eligible for negotiation, so it\u2019s still in their best interest to maximise their chance of winning during the initial auction.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Info Centre\/ View UK Content here View UK Content here Our negotiation feature gives you more opportunities Whether you\u2019re buying or selling, our number-one goal is to make sure you walk away as satisfied as possible. That\u2019s why we offer the negotiation feature. It\u2019s an opportunity for buyers and sellers to agree on a sales...","protected":false},"author":1,"featured_media":0,"parent":9623,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9629","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Explore the Negotiation Feature | OPENLANE<\/title>\n<meta name=\"description\" content=\"Discover how to effectively use the Negotiation feature on OPENLANE. 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