{"id":24272,"date":"2024-07-09T08:42:35","date_gmt":"2024-07-09T06:42:35","guid":{"rendered":"https:\/\/info.openlane.eu\/?post_type=faq&p=24272"},"modified":"2024-12-24T16:06:22","modified_gmt":"2024-12-24T15:06:22","slug":"como-puedo-protegerme-de-las-estafas-en-linea","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/es\/help\/faq\/%faq_category%\/como-puedo-protegerme-de-las-estafas-en-linea\/","title":{"rendered":"\u00bfC\u00f3mo puedo protegerme de las estafas en l\u00ednea?"},"content":{"rendered":"

Su seguridad es importante. OPENLANE prioriza la seguridad contra estafas dirigidas a usted. Mant\u00e9ngase por delante de los intentos de phishing y proteja sus datos.<\/span> C\u00f3mo reconocer los intentos de phishing: no sea v\u00edctima <\/span><\/strong>Tenga cuidado, ya que los estafadores no solo falsifican n\u00fameros de tel\u00e9fono, perfiles de redes sociales y sitios web de OPENLANE, sino que tambi\u00e9n imitan las direcciones de correo electr\u00f3nico autorizadas de OPENLANE como parte de los intentos de phishing para comprometer los datos de los clientes y obtener acceso no autorizado a cuentas banco y tarjetas de cr\u00e9dito. Estos son algunos puntos cruciales al identificar una posible estafa:<\/p>\n

    \n
  1. Verifique la Direcci\u00f3n de correo electr\u00f3nico del remitente: los\u00a0<\/span>estafadores a menudo usan direcciones que pueden parecer similares a la nuestra, pero no son genuinas. Aseg\u00farese de que la direcci\u00f3n de correo electr\u00f3nico del remitente coincida con<\/span>\u00a0nuestro dominio oficial: @openlane.eu. <\/strong>Tenga cuidado con cualquier variaci\u00f3n o direcciones enmascaradas!<\/li>\n
  2. Evite hacer clic en enlaces sospechosos: los correos electr\u00f3nicos de<\/span>\u00a0Openlane <\/strong><\/span>aut\u00e9nticos nunca\u00a0<\/span>le pedir\u00e1n proporcionar informaci\u00f3n personal. Tenga cuidado con cualquier correo electr\u00f3nico que le solicite pulsar en un enlace, especialmente para actualizaciones de datos, pagos o verificaci\u00f3n de la cuenta.<\/li>\n
  3. Tenga cuidado con los sitios web o subdominios maliciosos: los sitios web oficiales de OPENLANE est\u00e1n registrados en el dominio<\/span>\u00a0openlane.eu<\/strong>\u00a0<\/span>y sellers.openlane.eu<\/strong>. Subdominios oficiales:\u00a0visit.openlane.eu<\/strong>,\u00a0visit.openlane.co.uk<\/strong>\u00a0<\/span>y<\/span>\u00a0corporate.openlane.eu<\/strong>. Ejemplo de una direcci\u00f3n de sitio web malicioso:<\/strong>\u00a0<\/span>buy-open-lane.eu; openlane-sell.com; buynow-openlane.com; openlane-buynow.com; sellers-openlane.eu; buynow-adesa.com; buynow-adesa.com; adesa-buynow.com; adesa-sell.com; sellers-adesa.eu; private-adesa.com; adesa-buy.com; adesa-seller.com; buy-adesa.com; esp-openlane.eu; privado-openlane.eu; openlane-sl.eu; es-sellers-openlane.eu; es-openlane.com; privatesale-openlane.eu; myadesa.eu; adesa-private.eu; buyer-openlane.com; item-openlane.com; …<\/li>\n
  4. Verifique los detalles de la factura:<\/span>\u00a0<\/span>Las facturas de OPENLANE aut\u00e9nticas siempre tendr\u00e1n detalles precisos y espec\u00edficos relacionados con sus transacciones. Revise el<\/span>\u00a0contenido de la Factura<\/strong>\u00a0<\/span>para identificar cualquier discrepancia o inconsistencia.<\/li>\n
  5. Pregunte por las facturas inesperadas:<\/span>\u00a0<\/span>Si recibe una<\/span>\u00a0factura que no estaba anticipando<\/strong>\u00a0<\/span>o si parece fuera de contexto, no se apresure a realizar ning\u00fan pago. Comun\u00edquese con nuestro servicio de atenci\u00f3n al cliente<\/span><\/a>\u00a0<\/span>usando la informaci\u00f3n de contacto oficial para confirmar la legitimidad de la factura.<\/li>\n
  6. <\/span><\/span>Proteja sus datos personales: Openlane nunca le pedir\u00e1 que<\/span>\u00a0comparta informaci\u00f3n personal o confidencial<\/strong>\u00a0<\/span>por correo electr\u00f3nico, redes sociales o chat. Evite proporcionar detalles como n\u00fameros de tarjeta, c\u00f3digos PIN, CVV\/CVC, contrase\u00f1as a trav\u00e9s de estos canales.<\/li>\n
  7. Mant\u00e9ngase al tanto de las direcciones de contacto leg\u00edtimas: la comunicaci\u00f3n oficial de <\/span>OPENLANE solo provendr\u00e1 de direcciones que terminen en<\/span>\u00a0@openlane.eu<\/strong>. Desconf\u00ede de cualquier comunicaci\u00f3n que provenga de otros dominios.<\/li>\n
  8. Verifique las solicitudes inusuales<\/span>:<\/span><\/strong>\u00a0<\/span>Si recibe un correo electr\u00f3nico que parece fuera de lo com\u00fan, especialmente si implica realizar pagos,<\/span>\u00a0verifique su autenticidad poni\u00e9ndose en contacto con nuestro servicio atenci\u00f3n al cliente<\/a>\u00a0<\/strong>utilizando los datos de contacto oficiales.<\/li>\n
  9. Desconf\u00ede de las comunicaciones maliciosas que provienen de \u00abVentas privadas\u00bb. Nosotros no organizamos ventas privadas, ni tampoco publicamos coches en sitios web de anuncios clasificados o B2C, tales como Mobile o Autoscout24.<\/li>\n<\/ol>\n

    Recuerde, mantenerse informado y vigilante es la clave para proteger su informaci\u00f3n personal y financiera. Le recomendamos tener en cuenta estas pautas y reportar cualquier actividad sospechosa contactando con nosotros<\/span><\/a>\u00a0<\/span>inmediatamente. Nuestro equipo de Atenci\u00f3n al Cliente siempre est\u00e1 listo para ayudarle y proporcionarle orientaci\u00f3n. Gracias por ser un miembro valioso de la comunidad OPENLANE. Juntos, podemos combatir las estafas y garantizar un entorno en l\u00ednea seguro para todos.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Su seguridad es importante. OPENLANE prioriza la seguridad contra estafas dirigidas a usted. Mant\u00e9ngase por delante de los intentos de phishing y proteja sus datos. C\u00f3mo reconocer los intentos de phishing: no sea v\u00edctima Tenga cuidado, ya que los estafadores no solo falsifican n\u00fameros de tel\u00e9fono, perfiles de redes sociales y sitios web de OPENLANE,…<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[],"class_list":["post-24272","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"\n\u00bfC\u00f3mo puedo protegerme de las estafas en l\u00ednea? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/es\/help\/faq\/%faq_category%\/como-puedo-protegerme-de-las-estafas-en-linea\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo puedo protegerme de las estafas en l\u00ednea?\" \/>\n<meta property=\"og:description\" content=\"Su seguridad es importante. 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