{"id":95792,"date":"2026-10-06T15:06:34","date_gmt":"2026-10-06T13:06:34","guid":{"rendered":"https:\/\/info.openlane.eu\/company-information\/media-centre\/%media-centre-category%\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/"},"modified":"2026-10-06T15:27:29","modified_gmt":"2026-10-06T13:27:29","slug":"openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market","status":"publish","type":"media-centre","link":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/","title":{"rendered":"L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution<\/h1>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:1rem\"><\/div><time class=\"w-post-elm post_date us_custom_d8432ea1 has_text_color entry-date published\" datetime=\"2026-10-06T15:06:34+02:00\" itemprop=\"datePublished\"><i class=\"far fa-clock\"><\/i>06 Oct 2026<\/time><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>OPENLANE, la marketplace digitale B2B de confiance pour les v\u00e9hicules d\u2019occasion en Europe, annonce que sa derni\u00e8re enqu\u00eate aupr\u00e8s des acheteurs confirme que les professionnels et les concessionnaires automobiles continuent d\u2019accorder une grande importance \u00e0 la simplicit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la qualit\u00e9 du service client, dans un contexte de march\u00e9 de plus en plus difficile \u00e0 travers l\u2019Europe. Les r\u00e9sultats montrent que les acheteurs europ\u00e9ens font confiance \u00e0 OPENLANE pour acqu\u00e9rir des voitures d\u2019occasion de qualit\u00e9 provenant de toute l\u2019Europe, facilitant ainsi le commerce automobile international.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>Tirlemont, Belgique,<\/strong> <strong>22 juillet 2026<\/strong> \u2014 Les r\u00e9sultats de l\u2019enqu\u00eate d\u2019OPENLANE aupr\u00e8s des professionnels confirment que les acheteurs appr\u00e9cient une exp\u00e9rience d\u2019achat simple et fiable, tout en soulignant l\u2019importance croissante de la confiance, de la transparence et de l\u2019efficacit\u00e9 op\u00e9rationnelle dans l\u2019environnement de march\u00e9 actuel. L\u2019incertitude \u00e9conomique et l\u2019affaiblissement de la demande rendent aujourd\u2019hui les acheteurs plus prudents.<\/p>\n<p>N\u00e9anmoins, les marketplaces digitales comme OPENLANE continuent de jouer un r\u00f4le central dans le commerce des voitures d\u2019occasion, les clients appr\u00e9ciant la facilit\u00e9, la rapidit\u00e9 et la port\u00e9e internationale qu\u2019elles offrent. L\u2019enqu\u00eate montre \u00e9galement que le bouche-\u00e0-oreille reste l\u2019un des principaux moyens par lesquels les acheteurs d\u00e9couvrent OPENLANE, soulignant ainsi l\u2019importance d\u2019une exp\u00e9rience client positive et de relations \u00e0 long terme.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Professionnelle et fiable<\/h2>\n<p>\u00ab Nos clients nous disent tr\u00e8s clairement ce qui compte le plus pour eux \u00bb, d\u00e9clare Grainne van Berkum, pr\u00e9sidente d\u2019OPENLANE Europe. \u00ab Ils veulent une plateforme en laquelle ils peuvent avoir confiance, une exp\u00e9rience d\u2019achat simple et un partenaire qui les aide \u00e0 travailler efficacement dans un march\u00e9 en pleine \u00e9volution. Nous sommes fiers que les acheteurs continuent de consid\u00e9rer OPENLANE comme une marketplace professionnelle et fiable. \u00bb<\/p>\n<p>Les acheteurs appr\u00e9cient particuli\u00e8rement la simplicit\u00e9 du processus d\u2019achat, le professionnalisme de la plateforme et la facilit\u00e9 de faire des affaires \u00e0 l\u2019international via OPENLANE.<\/p>\n<p>Les clients associent \u00e9galement OPENLANE \u00e0 la fiabilit\u00e9, \u00e0 la transparence et \u00e0 un accompagnement de qualit\u00e9.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Les acheteurs en croissance font preuve d\u2019une forte fid\u00e9lit\u00e9 et recommandent OPENLANE<\/h2>\n<p>L\u2019un des r\u00e9sultats les plus encourageants est le niveau \u00e9lev\u00e9 de satisfaction des acheteurs qui augmentent leurs volumes d\u2019achat. Ces clients consid\u00e8rent OPENLANE comme un partenaire de croissance fiable et appr\u00e9cient particuli\u00e8rement l\u2019efficacit\u00e9 et la qualit\u00e9 de l\u2019exp\u00e9rience offerte par la plateforme. Parall\u00e8lement, l\u2019\u00e9tude fournit des indications claires sur les domaines dans lesquels de nouvelles am\u00e9liorations peuvent avoir le plus d\u2019impact. Les acheteurs ont indiqu\u00e9 que la rapidit\u00e9 de livraison, les informations sur les v\u00e9hicules et la gestion apr\u00e8s-vente restent des facteurs importants qui influencent leur exp\u00e9rience globale et leur fid\u00e9lit\u00e9.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Les retours des clients contribuent \u00e0 fa\u00e7onner les am\u00e9liorations futures<\/h2>\n<p>\u00ab Les enseignements de cette enqu\u00eate nous aident \u00e0 mieux d\u00e9finir nos priorit\u00e9s pour l\u2019avenir \u00bb, poursuit Grainne van Berkum. \u00ab Nous continuerons \u00e0 investir dans les domaines qui comptent le plus pour nos clients, tout en renfor\u00e7ant davantage la confiance et la simplicit\u00e9 qui caract\u00e9risent l\u2019exp\u00e9rience OPENLANE. \u00bb<\/p>\n<p>L\u2019enqu\u00eate a \u00e9galement mis en \u00e9vidence un vif int\u00e9r\u00eat pour de futures innovations permettant de rendre les transactions plus simples et plus transparentes pour les acheteurs. OPENLANE a d\u00e9j\u00e0 d\u00e9ploy\u00e9 les paiements en devise locale sur plusieurs march\u00e9s, notamment en R\u00e9publique tch\u00e8que, en Pologne, en Hongrie, en Roumanie, au Danemark et en Su\u00e8de, afin d\u2019aider les acheteurs \u00e0 effectuer plus facilement et en toute confiance des transactions transfrontali\u00e8res. Ces enseignements renforcent l\u2019engagement d\u2019OPENLANE \u00e0 am\u00e9liorer en permanence sa marketplace digitale tout en accompagnant ses clients sur un march\u00e9 europ\u00e9en des voitures d\u2019occasion en pleine \u00e9volution.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>\u00c0 propos d\u2019OPENLANE Europe<\/h2>\n<p>OPENLANE Europe, une unit\u00e9 op\u00e9rationnelle d\u2019OPENLANE (NYSE : OPLN), fournisseur mondial de solutions technologiques et de remarketing automobile, simplifie le commerce de gros de voitures d\u2019occasion pour permettre \u00e0 ses clients de r\u00e9ussir. L\u2019entreprise met en relation de mani\u00e8re fluide les constructeurs automobiles, les propri\u00e9taires de flottes, les grossistes et les concessionnaires avec des acheteurs dans plus de 50 pays \u00e0 travers l\u2019Europe. Sa solide marketplace automobile en ligne r\u00e9duit les risques, am\u00e9liore la transparence et simplifie les transactions. Bas\u00e9e en Belgique, OPENLANE Europe exerce des activit\u00e9s commerciales en Belgique, en France, en Allemagne, en Italie, aux Pays-Bas, en Espagne et au Royaume-Uni. Pour plus d\u2019informations, rendez-vous sur <span><a href=\"https:\/\/www.openlane.eu\">openlane.eu<\/a><\/span>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>\u00c0 propos d\u2019OPENLANE Inc.<\/h2>\n<p>OPENLANE, Inc. (NYSE : OPLN) simplifie le commerce de gros en mettant en relation les principaux constructeurs automobiles, concessionnaires, soci\u00e9t\u00e9s de location, gestionnaires de flottes, soci\u00e9t\u00e9s de financement captives et \u00e9tablissements de cr\u00e9dit en tant qu\u2019acheteurs et vendeurs, afin de cr\u00e9er la marketplace digitale de v\u00e9hicules d\u2019occasion la plus avanc\u00e9e. Nos produits et services innovants offrent une exp\u00e9rience rapide, \u00e9quitable et transparente qui aide nos clients \u00e0 prendre de meilleures d\u00e9cisions et \u00e0 obtenir de meilleurs r\u00e9sultats. Bas\u00e9e \u00e0 Carmel, dans l\u2019Indiana, OPENLANE compte des collaborateurs aux \u00c9tats-Unis, au Canada, en Europe, en Uruguay et aux Philippines. Pour plus d\u2019informations et les derni\u00e8res actualit\u00e9s d\u2019OPENLANE, rendez-vous sur <span><a href=\"https:\/\/corporate.openlane.com\">corporate.openlane.com<\/a><\/span>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>OPENLANE, la marketplace digitale B2B de confiance pour les v\u00e9hicules d\u2019occasion en Europe, annonce que sa derni\u00e8re enqu\u00eate aupr\u00e8s des acheteurs confirme que les professionnels et les concessionnaires automobiles continuent d\u2019accorder une grande importance \u00e0 la simplicit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la qualit\u00e9 du service client, dans un contexte de march\u00e9 de plus en plus difficile \u00e0 travers l\u2019Europe. Les r\u00e9sultats montrent que les acheteurs europ\u00e9ens font confiance \u00e0 OPENLANE pour acqu\u00e9rir des voitures d\u2019occasion de qualit\u00e9 provenant de toute l\u2019Europe, facilitant ainsi le commerce automobile international.<\/p>\n","protected":false},"author":3,"featured_media":95793,"template":"","meta":{"_acf_changed":false,"footnotes":""},"media-centre-category":[901],"class_list":["post-95792","media-centre","type-media-centre","status-publish","has-post-thumbnail","hentry","media-centre-category-press-release"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution &#8211; OPENLANE<\/title>\n<meta name=\"description\" content=\"OPENLANE, la marketplace digitale B2B de confiance pour les v\u00e9hicules d\u2019occasion en Europe, annonce que sa derni\u00e8re enqu\u00eate aupr\u00e8s des acheteurs confirme que les professionnels et les concessionnaires automobiles continuent d\u2019accorder une grande importance \u00e0 la simplicit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la qualit\u00e9 du service client, dans un contexte de march\u00e9 de plus en plus difficile \u00e0 travers l\u2019Europe.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution\" \/>\n<meta property=\"og:description\" content=\"OPENLANE, la marketplace digitale B2B de confiance pour les v\u00e9hicules d\u2019occasion en Europe, annonce que sa derni\u00e8re enqu\u00eate aupr\u00e8s des acheteurs confirme que les professionnels et les concessionnaires automobiles continuent d\u2019accorder une grande importance \u00e0 la simplicit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la qualit\u00e9 du service client, dans un contexte de march\u00e9 de plus en plus difficile \u00e0 travers l\u2019Europe.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/\" \/>\n<meta property=\"og:site_name\" content=\"OPENLANE\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OPENLANE.Europe\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-06T13:27:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/07\/Buyer-Survey.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"477\" \/>\n\t<meta property=\"og:image:height\" content=\"318\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OPENLANE_Europe\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture est.\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/company-information\\\/media-centre\\\/press-release\\\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\\\/\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/company-information\\\/media-centre\\\/press-release\\\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\\\/\",\"name\":\"L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution &#8211; OPENLANE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/company-information\\\/media-centre\\\/press-release\\\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/company-information\\\/media-centre\\\/press-release\\\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Buyer-Survey.jpg\",\"datePublished\":\"2026-10-06T13:06:34+00:00\",\"dateModified\":\"2026-10-06T13:27:29+00:00\",\"description\":\"OPENLANE, la marketplace digitale B2B de confiance pour les v\u00e9hicules d\u2019occasion en Europe, annonce que sa derni\u00e8re enqu\u00eate aupr\u00e8s des acheteurs confirme que les professionnels et les concessionnaires automobiles continuent d\u2019accorder une grande importance \u00e0 la simplicit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la qualit\u00e9 du service client, dans un contexte de march\u00e9 de plus en plus difficile \u00e0 travers l\u2019Europe.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/company-information\\\/media-centre\\\/press-release\\\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\\\/#breadcrumb\"},\"inLanguage\":\"fr-BE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/company-information\\\/media-centre\\\/press-release\\\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-BE\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/company-information\\\/media-centre\\\/press-release\\\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\\\/#primaryimage\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Buyer-Survey.jpg\",\"contentUrl\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Buyer-Survey.jpg\",\"width\":477,\"height\":318},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/company-information\\\/media-centre\\\/press-release\\\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/#website\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/\",\"name\":\"OPENLANE\",\"description\":\"Online used car auction website\",\"publisher\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-BE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/#organization\",\"name\":\"OPENLANE\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-BE\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/openlane-RGB-on-Wht.png\",\"contentUrl\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/openlane-RGB-on-Wht.png\",\"width\":615,\"height\":159,\"caption\":\"OPENLANE\"},\"image\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/fr-be\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/OPENLANE.Europe\",\"https:\\\/\\\/x.com\\\/OPENLANE_Europe\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/openlane-europe\",\"https:\\\/\\\/www.instagram.com\\\/openlane_europe\\\/\"],\"description\":\"Our purpose is to make used car wholesale easy so our customers can be more successful. We sell high-quality second-hand vehicles exclusively and directly to car dealers and traders. All cars come with quality car descriptions and inspections. Our digital marketplace is the fresh wave carrying the automotive industry into the digital age. We give car traders more opportunities, more flexibility and more freedom than can be found anywhere else. Our strong commitment to quality and service drives us to continuously improve our offerings to suit the industry\u2019s ever-evolving needs. We aim to be the best and we strive to help our customers do the same. With flexible, modular and end-to-end remarketing solutions, and customer service in more than 20 languages, we offer innovative, tech-driven solutions and services that help customers to buy and sell with ease across Europe.\",\"email\":\"info@openlane.eu\",\"telephone\":\"+32 (0)16 38 00 68\",\"legalName\":\"OPENLANE Europe NV\",\"vatID\":\"BE0867129223\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution &#8211; OPENLANE","description":"OPENLANE, la marketplace digitale B2B de confiance pour les v\u00e9hicules d\u2019occasion en Europe, annonce que sa derni\u00e8re enqu\u00eate aupr\u00e8s des acheteurs confirme que les professionnels et les concessionnaires automobiles continuent d\u2019accorder une grande importance \u00e0 la simplicit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la qualit\u00e9 du service client, dans un contexte de march\u00e9 de plus en plus difficile \u00e0 travers l\u2019Europe.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/","og_locale":"fr_FR","og_type":"article","og_title":"L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution","og_description":"OPENLANE, la marketplace digitale B2B de confiance pour les v\u00e9hicules d\u2019occasion en Europe, annonce que sa derni\u00e8re enqu\u00eate aupr\u00e8s des acheteurs confirme que les professionnels et les concessionnaires automobiles continuent d\u2019accorder une grande importance \u00e0 la simplicit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la qualit\u00e9 du service client, dans un contexte de march\u00e9 de plus en plus difficile \u00e0 travers l\u2019Europe.","og_url":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/","og_site_name":"OPENLANE","article_publisher":"https:\/\/www.facebook.com\/OPENLANE.Europe","article_modified_time":"2026-10-06T13:27:29+00:00","og_image":[{"width":477,"height":318,"url":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/07\/Buyer-Survey.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@OPENLANE_Europe","twitter_misc":{"Dur\u00e9e de lecture est.":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/","url":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/","name":"L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution &#8211; OPENLANE","isPartOf":{"@id":"https:\/\/info.openlane.eu\/fr-be\/#website"},"primaryImageOfPage":{"@id":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/#primaryimage"},"image":{"@id":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/#primaryimage"},"thumbnailUrl":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/07\/Buyer-Survey.jpg","datePublished":"2026-10-06T13:06:34+00:00","dateModified":"2026-10-06T13:27:29+00:00","description":"OPENLANE, la marketplace digitale B2B de confiance pour les v\u00e9hicules d\u2019occasion en Europe, annonce que sa derni\u00e8re enqu\u00eate aupr\u00e8s des acheteurs confirme que les professionnels et les concessionnaires automobiles continuent d\u2019accorder une grande importance \u00e0 la simplicit\u00e9, \u00e0 la fiabilit\u00e9 et \u00e0 la qualit\u00e9 du service client, dans un contexte de march\u00e9 de plus en plus difficile \u00e0 travers l\u2019Europe.","breadcrumb":{"@id":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/#breadcrumb"},"inLanguage":"fr-BE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/"]}]},{"@type":"ImageObject","inLanguage":"fr-BE","@id":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/#primaryimage","url":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/07\/Buyer-Survey.jpg","contentUrl":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/07\/Buyer-Survey.jpg","width":477,"height":318},{"@type":"BreadcrumbList","@id":"https:\/\/info.openlane.eu\/fr-be\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/info.openlane.eu\/fr-be\/"},{"@type":"ListItem","position":2,"name":"L\u2019enqu\u00eate OPENLANE met en avant la confiance, la simplicit\u00e9 et la r\u00e9silience dans un march\u00e9 en pleine \u00e9volution"}]},{"@type":"WebSite","@id":"https:\/\/info.openlane.eu\/fr-be\/#website","url":"https:\/\/info.openlane.eu\/fr-be\/","name":"OPENLANE","description":"Online used car auction website","publisher":{"@id":"https:\/\/info.openlane.eu\/fr-be\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/info.openlane.eu\/fr-be\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-BE"},{"@type":"Organization","@id":"https:\/\/info.openlane.eu\/fr-be\/#organization","name":"OPENLANE","url":"https:\/\/info.openlane.eu\/fr-be\/","logo":{"@type":"ImageObject","inLanguage":"fr-BE","@id":"https:\/\/info.openlane.eu\/fr-be\/#\/schema\/logo\/image\/","url":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/openlane-RGB-on-Wht.png","contentUrl":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/openlane-RGB-on-Wht.png","width":615,"height":159,"caption":"OPENLANE"},"image":{"@id":"https:\/\/info.openlane.eu\/fr-be\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OPENLANE.Europe","https:\/\/x.com\/OPENLANE_Europe","https:\/\/www.linkedin.com\/company\/openlane-europe","https:\/\/www.instagram.com\/openlane_europe\/"],"description":"Our purpose is to make used car wholesale easy so our customers can be more successful. We sell high-quality second-hand vehicles exclusively and directly to car dealers and traders. All cars come with quality car descriptions and inspections. Our digital marketplace is the fresh wave carrying the automotive industry into the digital age. We give car traders more opportunities, more flexibility and more freedom than can be found anywhere else. Our strong commitment to quality and service drives us to continuously improve our offerings to suit the industry\u2019s ever-evolving needs. We aim to be the best and we strive to help our customers do the same. With flexible, modular and end-to-end remarketing solutions, and customer service in more than 20 languages, we offer innovative, tech-driven solutions and services that help customers to buy and sell with ease across Europe.","email":"info@openlane.eu","telephone":"+32 (0)16 38 00 68","legalName":"OPENLANE Europe NV","vatID":"BE0867129223","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}}]}},"_links":{"self":[{"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/media-centre\/95792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/media-centre"}],"about":[{"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/types\/media-centre"}],"author":[{"embeddable":true,"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":2,"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/media-centre\/95792\/revisions"}],"predecessor-version":[{"id":95852,"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/media-centre\/95792\/revisions\/95852"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/media\/95793"}],"wp:attachment":[{"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/media?parent=95792"}],"wp:term":[{"taxonomy":"media-centre-category","embeddable":true,"href":"https:\/\/info.openlane.eu\/fr-be\/wp-json\/wp\/v2\/media-centre-category?post=95792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}