{"id":41834,"date":"2024-08-22T08:56:38","date_gmt":"2024-08-22T06:56:38","guid":{"rendered":"https:\/\/info.openlane.eu\/scam-precaution\/"},"modified":"2025-12-22T11:31:52","modified_gmt":"2025-12-22T10:31:52","slug":"scam-precaution","status":"publish","type":"page","link":"https:\/\/info.openlane.eu\/fr-fr\/legal-matters\/scam-precaution\/","title":{"rendered":"Pr\u00e9cautions contre les escroqueries"},"content":{"rendered":"
Centre d’information<\/a><\/div>
\/<\/div><\/div>\n<\/div><\/div>
<\/div>

Pr\u00e9caution contre les escroqueries<\/h1>\n

Votre s\u00e9curit\u00e9 est importante. OPENLANE priorise la s\u00e9curit\u00e9 contre les escroqueries dont vous \u00eates la cible. Gardez une longueur d’avance sur les tentatives d’hame\u00e7onnage et prot\u00e9gez vos donn\u00e9es.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>

Sachez reconna\u00eetre les tentatives de phishing : n’en soyez pas victime<\/h2>\n

Soyez prudent, car les escrocs peuvent non seulement falsifier les num\u00e9ros de t\u00e9l\u00e9phone, les profils de m\u00e9dias sociaux et les sites Web d’OPENLANE, mais ils peuvent \u00e9galement imiter les adresses \u00e9lectroniques autoris\u00e9es d’OPENLANE dans le cadre de tentatives de phishing visant \u00e0 compromettre les donn\u00e9es des clients et \u00e0 obtenir un acc\u00e8s non autoris\u00e9 \u00e0 leurs comptes bancaires et leurs cartes de cr\u00e9dit.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

Points essentiels \u00e0 retenir pour identifier une escroquerie potentielle<\/h2>\n<\/div><\/div>
<\/div>

<\/span>1<\/p>\n<\/div><\/div>

V\u00e9rifiez l’adresse \u00e9lectronique de l’exp\u00e9diteur<\/h5>\n

Les escrocs utilisent souvent des adresses qui ressemblent \u00e0 celles des entreprises, mais qui ne sont pas authentiques. Assurez-vous que l’adresse \u00e9lectronique de l’exp\u00e9diteur correspond \u00e0 notre domaine officiel : @openlane.eu<\/strong> M\u00e9fiez-vous des variations ou des adresses masqu\u00e9es !<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>2<\/p>\n<\/div><\/div>

\u00c9vitez de cliquer sur des liens suspects<\/h5>\n

Les courriels authentiques d’OPENLANE ne vous demanderont jamais<\/strong> de cliquer sur des liens pour que vous fournissiez des informations personnelles. M\u00e9fiez-vous de tout courriel vous demandant de cliquer sur un lien, en particulier pour les mises \u00e0 jour de donn\u00e9es, les paiements ou la v\u00e9rification de votre compte.
\nEn particulier, les e-mails provenant d\u2019exp\u00e9diteurs tels que \u201cDURAND Michel de OPENLANE,\u201d \u201cinfo@openlane.groupItd.eu,\u201d ou toute autre variation similaire sont confirm\u00e9s comme frauduleux. Ces messages ne proviennent pas de OPENLANE Europe et doivent \u00eatre ignor\u00e9s ou signal\u00e9s. De plus, OPENLANE ne propose pas de v\u00e9hicules \u00e0 la vente sur des plateformes comme AutoScout24. Toutes les annonces de v\u00e9hicules l\u00e9gitimes sont disponibles exclusivement sur openlane.eu, et uniquement pour les professionnels de l\u2019automobile enregistr\u00e9s.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>3<\/p>\n<\/div><\/div>

M\u00e9fiez-vous des sites Web\/sous-domaines malveillants<\/h5>\n

Les sites Web officiels d’OPENLANE sont enregistr\u00e9s sous les domaines openlane.eu<\/strong> et openlane.co.uk<\/strong>. Sous-domaines officiels : sell.openlane.eu<\/strong>, visit.openlane.eu, visit.openlane.co.uk et corporate.openlane.eu.<\/strong> Exemple d’adresse de site Web malveillant :<\/strong> buy-open-lane.eu ;openlane-sell.com;buynow-openlane.com;openlane-buynow.com ; sellers-openlane.eu; buynow-adesa.com ; buynow-adesa.com ;adesa-buynow.com;adesa-sell.com; sellers-adesa.eu;private-adesa.com;adesa-buy.com ;adesa-seller.com;buy-adesa.com ; esp-openlane.eu ;privado-openlane.eu; openlane-sl.eu ; es-sellers-openlane.eu ; es-openlane.com ; privatesale-openlane.eu ; myadesa.eu ;adesa-private.eu ; buyer-openlane.com ; item-openlane.com ; openlane.eu-sl.info; openlane-bg.com.bgmatura.com; openlane-bg.com; info@openlane-group.eu; <\/span>…<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span> 4<\/p>\n<\/div><\/div>

V\u00e9rifier les d\u00e9tails de la facture<\/h5>\n

Les factures OPENLANE authentiques contiennent toujours des d\u00e9tails exacts et pr\u00e9cis relatifs \u00e0 vos transactions. V\u00e9rifier le contenu de la facture<\/strong> afin d’identifier toute anomalie ou incoh\u00e9rence.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span> 5<\/p>\n<\/div><\/div>

Remettre en question les factures qui vous surprennent<\/h5>\n

Si vous recevez une facture que vous n’aviez pas pr\u00e9vue<\/strong> ou qui vous semble suspecte, ne la r\u00e9gler pas imm\u00e9diatement. Veuillez contacter d’abord notre service \u00e0 la client\u00e8le en<\/a> en utilisant nos coordonn\u00e9es officielles pour v\u00e9rifier la l\u00e9gitimit\u00e9 de la facture.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>6<\/p>\n<\/div><\/div>

Protection de vos donn\u00e9es personnelles<\/h5>\n

OPENLANE ne vous demandera jamais de partager des informations personnelles ou sensibles<\/strong> par le biais d’un courriel, de l’un des m\u00e9dias sociaux ou d’un chat. Veuillez \u00e9galement \u00e9viter de passer par ces canaux pour donner des d\u00e9tails comme des num\u00e9ros de carte de cr\u00e9dit, des codes PIN, des CVV\/CVC ou des mots de passe.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>7<\/p>\n<\/div><\/div>

Veuillez rester inform\u00e9 de la validit\u00e9 des coordonn\u00e9es de vos contacts.<\/h5>\n

Les communications officielles d’OPENLANE ne proviennent que d’adresses se terminant par @openlane.eu<\/strong>. Veuillez faire attention \u00e0 de toute communication provenant d’autres domaines.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span> 8<\/p>\n<\/div><\/div>

Veuillez v\u00e9rifier les demandes inhabituelles<\/h5>\n

Si vous recevez un courriel qui vous semble inhabituel, en particulier s’il s’agit d’une demande de paiement, prenez soin d’en v\u00e9rifier l’authenticit\u00e9 en contactant notre service \u00e0 la client\u00e8le<\/a><\/strong> en utilisant leurs coordonn\u00e9es officielles.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>9<\/p>\n<\/div><\/div>

Veuillez faire attention aux communications malveillantes provenant de \u00ab Ventes priv\u00e9es \u00bb<\/h5>\n

Nous op\u00e9rons exclusivement en B2B (Business-to-Business) et n’organisons pas de ventes priv\u00e9es.
\nNous vendons uniquement des v\u00e9hicules aux ench\u00e8res, directement sur notre site web officiel.
\nNous ne faisons jamais de publicit\u00e9 sur les places de march\u00e9 publiques ou les plateformes de petites annonces telles que Mobile.de, AutoScout24, eBay ou autres sites similaires.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>10<\/p>\n<\/div><\/div>

Nous n\u2019utilisons jamais de codes d\u2019invitation ni de tokens.<\/h5>\n

Certains escrocs peuvent vous envoyer des codes d’invitation ou des jetons personnels apr\u00e8s que vous ayez demand\u00e9 des informations sur une voiture. Ceux-ci ne sont pas l\u00e9gitimes<\/b> et ne sont jamais n\u00e9cessaires pour acheter un v\u00e9hicule via notre plateforme. Nous n’utilisons pas de <\/b>codes, jetons ou liens priv\u00e9s pour les transactions. Assurez-vous toujours de communiquer directement via nos canaux officiels.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>11<\/p>\n<\/div><\/div>

Nous ne r\u00e9parons jamais les voitures, ni ne changeons les pneus ni l’huile.<\/h5>\n<\/div><\/div><\/div>
<\/div>

<\/span>12<\/p>\n<\/div><\/div>

Nous ne vendons pas de motos<\/h5>\n<\/div><\/div><\/div>
<\/div>

<\/span>13<\/p>\n<\/div><\/div>

Nous utilisons uniquement des comptes bancaires BNP ou ING<\/h5>\n<\/div><\/div><\/div><\/div><\/div><\/div>
<\/div>

Et n’oubliez pas qu’il est essentiel de rester inform\u00e9 et de faire preuve de vigilance pour prot\u00e9ger vos informations personnelles et financi\u00e8res. Nous vous encourageons \u00e0 tenir compte de ces recommandations et \u00e0 signaler imm\u00e9diatement toute activit\u00e9 suspecte. Nous vous remercions d’\u00eatre un pr\u00e9cieux membre de la communaut\u00e9 OPENLANE. Ensemble, nous pouvons lutter contre les escroqueries et garantir un environnement en ligne s\u00fbr pour tous.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"

\u00catre prudent est essentiel, les escroqueries peuvent rev\u00eatir plusieurs formes : non seulement la falsification de num\u00e9ros de t\u00e9l\u00e9phone, de profils de m\u00e9dias sociaux et de sites Web d’OPENLANE, mais \u00e9galement l’imitation des adresses \u00e9lectroniques autoris\u00e9es d’OPENLANE dans le cadre de tentatives de phishing visant \u00e0 voler les donn\u00e9es des clients pour obtenir un acc\u00e8s non autoris\u00e9 aux comptes bancaires et cartes de cr\u00e9dit.<\/p>\n","protected":false},"author":3,"featured_media":29130,"parent":41826,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-41834","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nPr\u00e9cautions contre les escroqueries \u2013 se prot\u00e9ger contre les escroqueries | OPENLANE<\/title>\n<meta name=\"description\" content=\"En savoir plus \u2013 les conseils essentiels et les pr\u00e9cautions \u00e0 prendre pour se prot\u00e9ger des escroqueries. 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