{"id":41857,"date":"2024-09-09T05:56:25","date_gmt":"2024-09-09T03:56:25","guid":{"rendered":"https:\/\/info.openlane.eu\/tracking-options\/"},"modified":"2024-12-13T11:06:08","modified_gmt":"2024-12-13T10:06:08","slug":"tracking-options","status":"publish","type":"page","link":"https:\/\/info.openlane.eu\/fr-fr\/start-to-buy\/buying-features\/tracking-options\/","title":{"rendered":"Options de suivi"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"g-breadcrumbs\"><div class=\"g-breadcrumbs-item\"><a href=\"https:\/\/info.openlane.eu\/fr-fr\/\" title=\"Centre d&rsquo;information\">Centre d&rsquo;information<\/a><\/div><div class=\"g-breadcrumbs-separator\">\/<\/div><\/div>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Suivre &amp; g\u00e9rer tout en un seul endroit dans \u00ab Mon compte \u00bb<\/h1>\n<p><strong>\u00ab Mon compte \u00bb est votre portail personnel pour g\u00e9rer votre compte OPENLANE. Tout ce dont vous avez besoin est centralis\u00e9. V\u00e9rifier les d\u00e9tails de la commande, confirmer les achats, suivre les livraisons et acc\u00e9der aux documents importants. Cela vous permet \u00e9galement de g\u00e9rer les comptes des soumissionnaires et d&rsquo;effectuer des r\u00e9clamations et d&rsquo;en faire le suivi.\u202f<\/strong> <strong>D\u00e9couvrez une gamme d&rsquo;outils et de fonctions pratiques qui facilitent votre travail. Le tout en un seul endroit. Enti\u00e8rement accessible \u00e0 partir d&rsquo;un ordinateur de bureau et via notre application mobile pratique, \u00e0 votre convenance.\u202f<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-hwrapper valign_top stack_on_mobiles counter--section align_none\" style=\"--hwrapper-gap:1.5rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Suivez tout du \u00ab Tableau de bord \u00bb<\/h5>\n<p>Vous pouvez v\u00e9rifier facilement l&rsquo;\u00e9tat des livraisons de votre v\u00e9hicule dans la section \u00ab Tableau de bord \u00bb. Voir tous les v\u00e9hicules que vous avez achet\u00e9s dans une seule liste. Vous savez \u00e0 tout moment o\u00f9 en est chaque commande et quand les v\u00e9hicules doivent \u00eatre livr\u00e9s. <\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-hwrapper valign_top stack_on_mobiles counter--section align_none\" style=\"--hwrapper-gap:1.5rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Offres et ench\u00e9risseurs<\/h5>\n<p>Faire le suivi des offres, cr\u00e9er et g\u00e9rer les comptes des ench\u00e9risseurs. Voir d&rsquo;un coup d&rsquo;\u0153il quels comptes d&rsquo;ench\u00e9risseurs sont actifs. Bloquer compl\u00e8tement les ench\u00e9risseurs ou leur permettre de continuer \u00e0 se connecter pour recevoir des mises \u00e0 jour sur les v\u00e9hicules, confirmer les achats, suivre les livraisons et acc\u00e9der aux documents.\u202f<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-hwrapper valign_top stack_on_mobiles counter--section align_none\" style=\"--hwrapper-gap:1.5rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Recherches sauvegard\u00e9es<\/h5>\n<p>Connectez-vous \u00e0 OPENLANE et sauvegardez facilement vos recherches pour les consulter ult\u00e9rieurement. Vous pouvez y acc\u00e9der \u00e0 partir de la page Mon compte, o\u00f9 vous pouvez facilement g\u00e9rer ou supprimer les recherches sauvegard\u00e9es. <a href=\"\/en?p=22193\">Veuillez consulter notre tutoriel vid\u00e9o pour voir comment proc\u00e9der<\/a>!<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-hwrapper valign_top stack_on_mobiles counter--section align_none\" style=\"--hwrapper-gap:1.5rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Recommandations<\/h5>\n<p>Chaque jour, des milliers de voitures sont mises aux ench\u00e8res sur la place de march\u00e9 OPENLANE, ce qui offre une multitude d&rsquo;options et d&rsquo;opportunit\u00e9s, n\u00e9anmoins il peut \u00eatre difficile de s&rsquo;y retrouver. Pour simplifier votre recherche, notre mod\u00e8le d&rsquo;intelligence artificielle (IA) vous propose des recommandations personnalis\u00e9es bas\u00e9es sur vos pr\u00e9c\u00e9dentes visites, offres et achats, ainsi que sur les caract\u00e9ristiques sp\u00e9cifiques qui vous int\u00e9ressent, telles que les voitures disponibles pour une collecte imm\u00e9diate. D\u00e9couvrez chaque jour votre s\u00e9lection personnalis\u00e9e de voitures disponibles sur votre page \u00ab Recommandations \u00bb, \u00e0 laquelle vous pouvez acc\u00e9der \u00e0 tout moment depuis n&rsquo;importe quelle page via le menu \u00ab Mon compte \u00bb.<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-hwrapper valign_top stack_on_mobiles counter--section align_none\" style=\"--hwrapper-gap:1.5rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Commandes<\/h5>\n<p>Cette page r\u00e9pertorie tous les v\u00e9hicules que vous avez achet\u00e9s directement aupr\u00e8s d&rsquo;OPENLANE et par l&rsquo;interm\u00e9diaire des communaut\u00e9s de vendeurs. Vous pouvez v\u00e9rifier le statut de chaque commande et d\u00e9terminer si vous devez prendre des mesures.<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-hwrapper valign_top stack_on_mobiles counter--section align_none\" style=\"--hwrapper-gap:1.5rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Documents<\/h5>\n<p>Vous pouvez acc\u00e9der \u00e0 tous les formulaires et documents li\u00e9s \u00e0 vos achats. Gr\u00e2ce aux caract\u00e9ristiques du v\u00e9hicule et aux donn\u00e9es de la commande, vous pouvez trouvez facilement des documents sp\u00e9cifiques. Chaque document est class\u00e9 par processus et comporte le num\u00e9ro de r\u00e9f\u00e9rence du v\u00e9hicule.\u202f<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-hwrapper valign_top stack_on_mobiles counter--section align_none\" style=\"--hwrapper-gap:1.5rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>Param\u00e8tres<\/h5>\n<p>Dans le menu de \u00ab Mon compte \u00bb, vous pouvez g\u00e9rer facilement les pr\u00e9f\u00e9rences de votre compte, notamment les informations sur l&rsquo;entreprise, les ench\u00e8res, le paiement, les options de livraison, les param\u00e8tres linguistiques et les notifications. <\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-hwrapper valign_top stack_on_mobiles counter--section align_none\" style=\"--hwrapper-gap:1.5rem\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h5>R\u00e9clamations<\/h5>\n<p>Vous pouvez g\u00e9rer les r\u00e9clamations du d\u00e9but jusqu&rsquo;\u00e0 la fin, en un seul endroit. Cette fonction vous permet de v\u00e9rifier si un v\u00e9hicule peut faire l&rsquo;objet d&rsquo;une r\u00e9clamation, de soumettre et de modifier de nouvelles r\u00e9clamations, de v\u00e9rifier le statut des r\u00e9clamations existantes et de fournir d&rsquo;autres \u00e9l\u00e9ments de preuve.\u202f<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Centre d&rsquo;information\/ Suivre &amp; g\u00e9rer tout en un seul endroit dans \u00ab Mon compte \u00bb \u00ab Mon compte \u00bb est votre portail personnel pour g\u00e9rer votre compte OPENLANE. Tout ce dont vous avez besoin est centralis\u00e9. V\u00e9rifier les d\u00e9tails de la commande, confirmer les achats, suivre les livraisons et acc\u00e9der aux documents importants. Cela vous...","protected":false},"author":3,"featured_media":0,"parent":41853,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-41857","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Suivre &amp; g\u00e9rer votre compte | OPENLANE<\/title>\n<meta name=\"description\" content=\"Acc\u00e9der \u00e0 votre portail personnel sur OPENLANE via \u00ab Mon compte \u00bb. 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