{"id":22803,"date":"2024-07-09T08:29:34","date_gmt":"2024-07-09T06:29:34","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/2-2-zasto-je-moj-racun-blokiran\/"},"modified":"2026-07-03T09:28:27","modified_gmt":"2026-07-03T07:28:27","slug":"2-2-why-is-my-account-blocked","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/hr\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/","title":{"rendered":"2.2 Za\u0161to je moj ra\u010dun blokiran?"},"content":{"rendered":"<p>Postoji nekoliko razloga zbog kojih je va\u0161 ra\u010dun mo\u017eda blokiran:<\/p>\n<ol>\n<li>Jo\u0161 niste postali Provjereni Kupac. Prijavite se na svoj ra\u010dun i pokrenite postupak verifikacije.<\/li>\n<li>\u010cini se da e-mail adresa ili PDV broj va\u0161e tvrtke nisu valjani.<\/li>\n<li>Korisni\u010dka slu\u017eba opozvala je va\u0161e pravo kori\u0161tenja ra\u010duna zbog razloga kao \u0161to su nedostaju\u0107i zavr\u0161ni dokumenti o isporuci, nepo\u017eeljno pona\u0161anje, otkazana vozila, neprofesionalna komunikacija ili pona\u0161anje i sli\u010dno.<\/li>\n<li>Va\u0161a uplata kasni. Postupak pla\u0107anja razlikuje se ovisno o lokaciji.<\/li>\n<li>Za tvrtke iz Bjelorusije, Ukrajine ili Rusije licitiranje i kupnja vozila putem OPENLANE-a ne\u0107e biti mogu\u0107i do daljnjega. Vi\u0161e ne mo\u017eemo jam\u010diti nesmetanu uslugu za te zemlje.<\/li>\n<\/ol>\n<p>Ako kasnite vi\u0161e od \u010detiri dana s uplatom za svoje vozilo, primit \u0107ete automatski prijateljski podsjetnik. Ako puna uplata ne bude zaprimljena u roku od \u0161est dana, sustav \u0107e vam automatski onemogu\u0107iti sudjelovanje u drugim dra\u017ebama dok na\u0161a banka ne potvrdi uplatu. Nakon toga va\u0161 \u0107e ra\u010dun ponovno biti aktiviran.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Postoji nekoliko razloga zbog kojih je va\u0161 ra\u010dun mo\u017eda blokiran: Jo\u0161 niste postali Provjereni Kupac. Prijavite se na svoj ra\u010dun i pokrenite postupak verifikacije. \u010cini se da e-mail adresa ili PDV broj va\u0161e tvrtke nisu valjani. Korisni\u010dka slu\u017eba opozvala je va\u0161e pravo kori\u0161tenja ra\u010duna zbog razloga kao \u0161to su nedostaju\u0107i zavr\u0161ni dokumenti o isporuci, nepo\u017eeljno&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[384,386],"class_list":["post-22803","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-login-account"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>2.2 Za\u0161to je moj ra\u010dun blokiran? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/hr\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2.2 Za\u0161to je moj ra\u010dun blokiran?\" \/>\n<meta property=\"og:description\" content=\"Postoji nekoliko razloga zbog kojih je va\u0161 ra\u010dun mo\u017eda blokiran: Jo\u0161 niste postali Provjereni Kupac. 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