{"id":23347,"date":"2024-07-09T08:30:34","date_gmt":"2024-07-09T06:30:34","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/26-hogyan-erhetem-el-a-ugyfelszolgalat-cimet\/"},"modified":"2025-01-26T22:31:30","modified_gmt":"2025-01-26T21:31:30","slug":"26-hogyan-erhetem-el-a-ugyfelszolgalat-cimet","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/hu\/help\/faq\/for-buyers\/login-account\/26-hogyan-erhetem-el-a-ugyfelszolgalat-cimet\/","title":{"rendered":"2.6 Hogyan \u00e9rhetem el az \u00fcgyf\u00e9lszolg\u00e1latot?"},"content":{"rendered":"<p><span>Az OPENLANE-n\u00e9l mindig \u00f6r\u00f6mmel hallunk \u00d6nr\u0151l.<\/span><\/p>\n<p><strong>1. V\u00e1lassza a t\u00f6bb nyelven el\u00e9rhet\u0151 Chatbot funkci\u00f3 k\u00e9nyelm\u00e9t!<span> <\/span><\/strong><span>B\u00e1rmikor azonnali seg\u00edts\u00e9get kaphat a mindig el\u00e9rhet\u0151 chatbotunkkal. Ha a chatbot nem tudja a v\u00e1laszt a k\u00e9rd\u00e9s\u00e9re, l\u00e9pjen kapcsolatba egy \u00fcgyf\u00e9lszolg\u00e1lati munkat\u00e1rssal az \u00e9l\u0151 cseveg\u00e9s szolg\u00e1ltat\u00e1s seg\u00edts\u00e9g\u00e9vel az irodai nyitvatart\u00e1si id\u0151ben, k\u00f6z\u00e9p-eur\u00f3pai id\u0151 szerint 8 \u00e9s 19 \u00f3ra k\u00f6z\u00f6tt! Az irodai nyitvatart\u00e1si id\u0151n k\u00edv\u00fcl a meg nem v\u00e1laszolt k\u00e9rd\u00e9sek eset\u00e9n nyithat egy \u00fcgyet. <\/span><span>Ne felejtsen el bejelentkezni a weboldalunkra, hogy hozz\u00e1f\u00e9rjen a chatbothoz! A cseveg\u00e9st a kezd\u0151lap jobb als\u00f3 sark\u00e1ban tal\u00e1lhat\u00f3 cseveg\u0151 ikonra kattintva ind\u00edthatja el.<\/span><\/p>\n<p><strong>2. Ellen\u0151rizze a GYIK szekci\u00f3t, vagy nyissa meg az \u00d6nseg\u00edt\u0151t!<\/strong><span> N\u00e9zze meg <\/span><span>a <\/span><a href=\"\/en?page_id=32968\"><span>GYIK szekci\u00f3t<\/span><\/a><span>, vagy az \u00d6nseg\u00edt\u0151t, ahol r\u00f6gt\u00f6n v\u00e1laszt kaphat sz\u00e1mos v\u00e1s\u00e1rl\u00f3i k\u00e9rd\u00e9sre!<\/span><\/p>\n<p><strong>3. \u00cdrjon nek\u00fcnk!<\/strong><span> Ha nem tal\u00e1lja meg a k\u00edv\u00e1nt v\u00e1laszt a GYIK szekci\u00f3ban, k\u00e9rj\u00fck,<a href=\"\/en?page_id=33040\"> \u00edrjon nek\u00fcnk e-mailt!<\/a><\/span><span> Gyorsan dolgoz\u00f3 \u00fcgyf\u00e9lszolg\u00e1lati csapatunk 24 \u00f3r\u00e1n bel\u00fcl v\u00e1laszol \u00d6nnek.<\/span><\/p>\n<p><strong>4. <\/strong>Azon \u00fcgyfelek eset\u00e9ben, akiknek k\u00fcl\u00f6n Saj\u00e1t fi\u00f3k csapatuk van, jelentkezzen be a Saj\u00e1t fi\u00f3kba az el\u00e9rhet\u0151s\u00e9geik megtekint\u00e9s\u00e9hez! <strong><br \/>\n<\/strong><\/p>\n<p><strong><span><span style=\"text-decoration: underline;\">Megjegyz\u00e9s<\/span><\/span><\/strong><span> <\/span>A c\u00e9g tulajdonosa (a f\u0151 sz\u00e1mlatulajdonos) v\u00e1rhat\u00f3an a kapcsol\u00f3d\u00e1si pont a sz\u00e1ml\u00e1j\u00e1n l\u00e9v\u0151 az \u00f6sszes aj\u00e1nlattev\u0151nek. Az \u00fcgyf\u00e9lszolg\u00e1lat munkat\u00e1rsai csak k\u00f6zvetlen\u00fcl a c\u00e9g tulajdonos\u00e1nak (f\u0151 sz\u00e1mlatulajdonosnak) enged\u00e9ly\u00e9vel adhatnak inform\u00e1ci\u00f3t az aut\u00f3kr\u00f3l. A f\u00e9lre\u00e9rt\u00e9sek elker\u00fcl\u00e9se \u00e9rdek\u00e9ben k\u00e9rj\u00fck, gy\u0151z\u0151dj\u00f6n meg arr\u00f3l, hogy az \u00d6n \u00e1ltal haszn\u00e1lt telefonsz\u00e1m, vagy e-mail c\u00edm, megegyezik a n\u00e1lunk bejegyzett c\u00e9gadataival.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Az OPENLANE-n\u00e9l mindig \u00f6r\u00f6mmel hallunk \u00d6nr\u0151l. 1. V\u00e1lassza a t\u00f6bb nyelven el\u00e9rhet\u0151 Chatbot funkci\u00f3 k\u00e9nyelm\u00e9t! B\u00e1rmikor azonnali seg\u00edts\u00e9get kaphat a mindig el\u00e9rhet\u0151 chatbotunkkal. Ha a chatbot nem tudja a v\u00e1laszt a k\u00e9rd\u00e9s\u00e9re, l\u00e9pjen kapcsolatba egy \u00fcgyf\u00e9lszolg\u00e1lati munkat\u00e1rssal az \u00e9l\u0151 cseveg\u00e9s szolg\u00e1ltat\u00e1s seg\u00edts\u00e9g\u00e9vel az irodai nyitvatart\u00e1si id\u0151ben, k\u00f6z\u00e9p-eur\u00f3pai id\u0151 szerint 8 \u00e9s 19 \u00f3ra k\u00f6z\u00f6tt! Az&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[474,470],"class_list":["post-23347","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-login-account"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>2.6 Hogyan \u00e9rhetem el az \u00fcgyf\u00e9lszolg\u00e1latot? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/hu\/help\/faq\/for-buyers\/login-account\/26-hogyan-erhetem-el-a-ugyfelszolgalat-cimet\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2.6 Hogyan \u00e9rhetem el az \u00fcgyf\u00e9lszolg\u00e1latot?\" \/>\n<meta property=\"og:description\" content=\"Az OPENLANE-n\u00e9l mindig \u00f6r\u00f6mmel hallunk \u00d6nr\u0151l. 1. 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