{"id":23451,"date":"2024-07-09T08:29:34","date_gmt":"2024-07-09T06:29:34","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/2-2-perche-il-mio-account-e-bloccato\/"},"modified":"2026-07-03T11:23:38","modified_gmt":"2026-07-03T09:23:38","slug":"2-2-why-is-my-account-blocked","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/it\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/","title":{"rendered":"2.2 Perch\u00e9 il mio account \u00e8 bloccato?"},"content":{"rendered":"

Esistono diversi motivi per cui il tuo account potrebbe essere stato bloccato:<\/p>\n

    \n
  1. Non sei ancora diventato un Acquirente Verificato. Accedi al tuo account e avvia la procedura di verifica.<\/li>\n
  2. L’indirizzo e-mail o il numero di partita IVA della tua azienda sembra non essere valido.<\/li>\n
  3. Il servizio clienti ha revocato il tuo diritto di utilizzare l’account per motivi quali documenti finali di consegna mancanti, comportamento indesiderato, veicoli annullati, comunicazioni o comportamenti non professionali, ecc.<\/li>\n
  4. Il tuo pagamento \u00e8 in ritardo. La procedura di pagamento varia in base alla localit\u00e0.<\/li>\n
  5. Per le aziende provenienti da Bielorussia, Ucraina o Russia, non sar\u00e0 possibile fare offerte o acquistare veicoli tramite OPENLANE fino a nuovo avviso. Non possiamo pi\u00f9 garantire un servizio regolare verso questi Paesi.<\/li>\n<\/ol>\n

    Se ritardi di oltre quattro giorni il pagamento del tuo veicolo, riceverai un promemoria automatico. Se il pagamento completo non viene ricevuto entro sei giorni, il sistema ti impedir\u00e0 automaticamente di partecipare ad altre aste fino a quando il pagamento non sar\u00e0 confermato dalla nostra banca. Il tuo account verr\u00e0 quindi riattivato.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Esistono diversi motivi per cui il tuo account potrebbe essere stato bloccato: Non sei ancora diventato un Acquirente Verificato. Accedi al tuo account e avvia la procedura di verifica. L’indirizzo e-mail o il numero di partita IVA della tua azienda sembra non essere valido. Il servizio clienti ha revocato il tuo diritto di utilizzare l’account…<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[486,488],"class_list":["post-23451","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-login-account"],"acf":[],"yoast_head":"\n2.2 Perch\u00e9 il mio account \u00e8 bloccato? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/it\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2.2 Perch\u00e9 il mio account \u00e8 bloccato?\" \/>\n<meta property=\"og:description\" content=\"Esistono diversi motivi per cui il tuo account potrebbe essere stato bloccato: Non sei ancora diventato un Acquirente Verificato. 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