{"id":95808,"date":"2026-10-06T15:06:34","date_gmt":"2026-10-06T13:06:34","guid":{"rendered":"https:\/\/info.openlane.eu\/company-information\/media-centre\/%media-centre-category%\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/"},"modified":"2026-10-06T15:36:03","modified_gmt":"2026-10-06T13:36:03","slug":"openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market","status":"publish","type":"media-centre","link":"https:\/\/info.openlane.eu\/pt-pt\/company-information\/media-centre\/press-release\/openlane-survey-highlights-trust-simplicity-and-resilience-in-a-changing-market\/","title":{"rendered":"Inqu\u00e9rito da OPENLANE destaca confian\u00e7a, simplicidade e resili\u00eancia num mercado em mudan\u00e7a"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Inqu\u00e9rito da OPENLANE destaca confian\u00e7a, simplicidade e resili\u00eancia num mercado em mudan\u00e7a<\/h1>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:1rem\"><\/div><time class=\"w-post-elm post_date us_custom_d8432ea1 has_text_color entry-date published\" datetime=\"2026-10-06T15:06:34+02:00\" itemprop=\"datePublished\"><i class=\"far fa-clock\"><\/i>06 Out 2026<\/time><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>A OPENLANE, o marketplace digital B2B de confian\u00e7a para ve\u00edculos usados na Europa, anunciou que o seu mais recente inqu\u00e9rito a compradores confirma que os comerciantes e concession\u00e1rios profissionais de autom\u00f3veis continuam a valorizar a facilidade, a fiabilidade e um forte apoio ao cliente, num contexto de condi\u00e7\u00f5es de mercado cada vez mais desafiantes em toda a Europa. Os resultados mostram que os compradores europeus confiam na OPENLANE para adquirir autom\u00f3veis usados de qualidade provenientes de toda a Europa, tornando mais simples o com\u00e9rcio autom\u00f3vel internacional.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>Tienen, B\u00e9lgica,<\/strong> <strong>22 de julho de 2026<\/strong> \u2014 Os resultados do inqu\u00e9rito da OPENLANE a concession\u00e1rios confirmam que os compradores valorizam uma experi\u00eancia de compra simples e fi\u00e1vel, destacando simultaneamente a import\u00e2ncia crescente da confian\u00e7a, da transpar\u00eancia e da efici\u00eancia operacional no atual contexto de mercado. A incerteza econ\u00f3mica e a menor procura est\u00e3o a tornar os compradores mais cautelosos.<\/p>\n<p>Ainda assim, os marketplaces digitais como a OPENLANE continuam a desempenhar um papel central no com\u00e9rcio de autom\u00f3veis usados, com os clientes a valorizarem a conveni\u00eancia, a rapidez e o alcance internacional que proporcionam. O inqu\u00e9rito mostra tamb\u00e9m que o passa-palavra continua a ser uma das principais formas atrav\u00e9s das quais os compradores descobrem a OPENLANE, sublinhando a import\u00e2ncia de experi\u00eancias positivas dos clientes e de rela\u00e7\u00f5es de longo prazo.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Profissional e fi\u00e1vel<\/h2>\n<p>\u201cOs nossos clientes dizem-nos de forma muito clara o que \u00e9 mais importante para eles\u201d, afirma Grainne van Berkum, Presidente da OPENLANE Europe. \u201cQuerem uma plataforma em que possam confiar, uma experi\u00eancia de compra simples e um parceiro que os ajude a operar de forma eficiente num mercado em mudan\u00e7a. Temos orgulho no facto de os compradores continuarem a ver a OPENLANE como um marketplace profissional e fi\u00e1vel.\u201d<\/p>\n<p>Os compradores valorizam particularmente a simplicidade do processo de compra, o profissionalismo da plataforma e a facilidade de fazer neg\u00f3cios a n\u00edvel internacional atrav\u00e9s da OPENLANE.<\/p>\n<p>Os clientes tamb\u00e9m associam a OPENLANE \u00e0 fiabilidade, transpar\u00eancia e a um forte apoio.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Compradores em crescimento demonstram forte fidelidade e recomenda\u00e7\u00e3o<\/h2>\n<p>Uma das conclus\u00f5es mais encorajadoras \u00e9 o elevado n\u00edvel de satisfa\u00e7\u00e3o entre os compradores que est\u00e3o a aumentar os seus volumes de compra. Estes clientes veem a OPENLANE como um parceiro de crescimento fi\u00e1vel e valorizam particularmente a efici\u00eancia e a qualidade da experi\u00eancia proporcionada pela plataforma. Ao mesmo tempo, o estudo fornece orienta\u00e7\u00f5es claras sobre as \u00e1reas em que melhorias adicionais podem ter maior impacto. Os compradores indicaram que a rapidez da entrega, as informa\u00e7\u00f5es sobre os ve\u00edculos e o acompanhamento p\u00f3s-venda continuam a ser \u00e1reas importantes que influenciam a sua experi\u00eancia global e fidelidade.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>O feedback dos clientes ajuda a definir futuras melhorias<\/h2>\n<p>\u201cOs conhecimentos obtidos atrav\u00e9s deste inqu\u00e9rito ajudam-nos a definir melhor as nossas prioridades para o futuro\u201d, continua Grainne van Berkum. \u201cContinuaremos a investir nas \u00e1reas que mais importam aos nossos clientes, refor\u00e7ando simultaneamente a confian\u00e7a e a simplicidade que definem a experi\u00eancia OPENLANE.\u201d<\/p>\n<p>O inqu\u00e9rito destacou ainda um forte interesse em futuras inova\u00e7\u00f5es que tornem as transa\u00e7\u00f5es mais simples e transparentes para os compradores. A OPENLANE j\u00e1 implementou pagamentos em moeda local em mercados como a Rep\u00fablica Checa, Pol\u00f3nia, Hungria, Rom\u00e9nia, Dinamarca e Su\u00e9cia, ajudando os compradores a realizar transa\u00e7\u00f5es transfronteiri\u00e7as de forma mais simples e com maior confian\u00e7a. Estes resultados refor\u00e7am o compromisso da OPENLANE em melhorar continuamente o seu marketplace digital, apoiando simultaneamente os clientes num mercado europeu de autom\u00f3veis usados em r\u00e1pida transforma\u00e7\u00e3o.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Sobre a OPENLANE Europe<\/h2>\n<p>A OPENLANE Europe, uma unidade de neg\u00f3cio da OPENLANE (NYSE: OPLN), fornecedora global de solu\u00e7\u00f5es tecnol\u00f3gicas e de remarketing de ve\u00edculos, simplifica o com\u00e9rcio grossista de autom\u00f3veis usados para os seus clientes, ajudando-os a alcan\u00e7ar o sucesso. A empresa liga de forma integrada fabricantes de autom\u00f3veis, propriet\u00e1rios de frotas, grossistas e concession\u00e1rios a compradores em mais de 50 pa\u00edses em toda a Europa. O seu robusto marketplace autom\u00f3vel online reduz o risco, aumenta a transpar\u00eancia e simplifica as transa\u00e7\u00f5es. Com sede na B\u00e9lgica, a OPENLANE Europe tem opera\u00e7\u00f5es comerciais na B\u00e9lgica, Fran\u00e7a, Alemanha, It\u00e1lia, Pa\u00edses Baixos, Espanha e Reino Unido. Para mais informa\u00e7\u00f5es, visite <span><a href=\"https:\/\/www.openlane.eu\">openlane.eu<\/a><\/span>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Sobre a OPENLANE Inc.<\/h2>\n<p>A OPENLANE, Inc. (NYSE: OPLN) simplifica o com\u00e9rcio grossista ao ligar os principais fabricantes de autom\u00f3veis, concession\u00e1rios, empresas de aluguer de ve\u00edculos, operadores de frotas, institui\u00e7\u00f5es financeiras cativas e institui\u00e7\u00f5es de cr\u00e9dito enquanto compradores e vendedores, criando o marketplace digital mais avan\u00e7ado para ve\u00edculos usados. Os nossos produtos e servi\u00e7os inovadores proporcionam uma experi\u00eancia r\u00e1pida, justa e transparente que ajuda os clientes a tomar decis\u00f5es mais informadas e a alcan\u00e7ar melhores resultados. Com sede em Carmel, Indiana, a OPENLANE conta com colaboradores nos Estados Unidos, Canad\u00e1, Europa, Uruguai e Filipinas. Para mais informa\u00e7\u00f5es e as \u00faltimas not\u00edcias da OPENLANE, visite <span><a href=\"https:\/\/corporate.openlane.com\">corporate.openlane.com<\/a><\/span>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>A OPENLANE, o marketplace digital B2B de confian\u00e7a para ve\u00edculos usados na Europa, anunciou que o seu mais recente inqu\u00e9rito a compradores confirma que os comerciantes e concession\u00e1rios profissionais de autom\u00f3veis continuam a valorizar a facilidade, a fiabilidade e um forte apoio ao cliente, num contexto de condi\u00e7\u00f5es de mercado cada vez mais desafiantes em toda a Europa.<\/p>\n","protected":false},"author":3,"featured_media":95809,"template":"","meta":{"_acf_changed":false,"footnotes":""},"media-centre-category":[915],"class_list":["post-95808","media-centre","type-media-centre","status-publish","has-post-thumbnail","hentry","media-centre-category-press-release"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Inqu\u00e9rito da OPENLANE destaca confian\u00e7a, simplicidade e resili\u00eancia num mercado em mudan\u00e7a &#8211; 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