{"id":33215,"date":"2024-08-22T08:56:38","date_gmt":"2024-08-22T06:56:38","guid":{"rendered":"https:\/\/info.openlane.eu\/scam-precaution\/"},"modified":"2025-12-22T11:50:07","modified_gmt":"2025-12-22T10:50:07","slug":"scam-precaution","status":"publish","type":"page","link":"https:\/\/info.openlane.eu\/pt-pt\/legal-matters\/scam-precaution\/","title":{"rendered":"Precau\u00e7\u00e3o contra burlas"},"content":{"rendered":"
Centro de Informa\u00e7\u00f5es<\/a><\/div>
\/<\/div><\/div>\n<\/div><\/div>
<\/div>

Precau\u00e7\u00f5es contra burlas<\/h1>\n

A sua seguran\u00e7a \u00e9 importante. A OPENLANE d\u00e1 prioridade \u00e0 seguran\u00e7a contra golpes direcionados a si. Mantenha-se a par das tentativas de phishing e proteja os seus dados.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>

Reconhe\u00e7a as tentativas de phishing: n\u00e3o seja uma v\u00edtima<\/h2>\n

Tenha cuidado, pois os burl\u00f5es n\u00e3o falsificam apenas os n\u00fameros de telefone dos perfis das redes sociais e websites da OPENLANE, eles tamb\u00e9m est\u00e3o a imitar os endere\u00e7os de e-mail autorizados da OPENLANE numa tentativa de phishing para comprometer os dados dos clientes e obter acesso n\u00e3o autorizado a contas banc\u00e1rias e cart\u00f5es de cr\u00e9dito.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div>

Pontos cruciais a considerar para identificar uma poss\u00edvel burla<\/h2>\n<\/div><\/div>
<\/div>

<\/span>1<\/p>\n<\/div><\/div>

Verifique o Endere\u00e7o de e-mail do remetente<\/h5>\n

Geralmente, os burl\u00f5es utilizam endere\u00e7os que podem parecer semelhantes aos nossos, mas n\u00e3o s\u00e3o genu\u00ednos. Certifique-se de que o endere\u00e7o de e-mail do remetente corresponde ao nosso dom\u00ednio oficial: @openlane.eu<\/strong>. Tenha cuidado com quaisquer varia\u00e7\u00f5es ou endere\u00e7os mascarados!<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>2<\/p>\n<\/div><\/div>

Evite clicar em links suspeitos<\/h5>\n

Os e-mails aut\u00eanticos da OPENLANE nunca solicitar\u00e3o que<\/strong> clique em links para fornecer informa\u00e7\u00f5es pessoais. Tenha cuidado com qualquer e-mail que lhe solicite para clicar num link, especialmente para atualiza\u00e7\u00f5es de dados, pagamentos ou verifica\u00e7\u00e3o de conta.
\nEm particular, e-mails provenientes de remetentes como \u201cDURAND Michel da OPENLANE,\u201d \u201cinfo@openlane.groupItd.eu\u201d ou varia\u00e7\u00f5es semelhantes foram confirmados como fraudulentos. Essas mensagens n\u00e3o s\u00e3o enviadas pela OPENLANE Europe e devem ser ignoradas ou denunciadas. Al\u00e9m disso, a OPENLANE n\u00e3o oferece ve\u00edculos \u00e0 venda em plataformas como a AutoScout24. Todos os an\u00fancios leg\u00edtimos de ve\u00edculos est\u00e3o dispon\u00edveis exclusivamente em openlane.eu e apenas para profissionais automotivos registrados.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>3<\/p>\n<\/div><\/div>

Tenha cuidado com websites\/subdom\u00ednios maliciosos<\/h5>\n

Os websites oficiais da OPENLANE s\u00e3o registados com os dom\u00ednios openlane.eu<\/strong> e openlane.co.uk. Subdom\u00ednios oficiais: sell.openlane.eu,\u00a0 visit.openlane.eu, visit.openlane.co.uk e corporate.openlane.eu.<\/strong> <\/strong><\/p>\n

Exemplo de Endere\u00e7o de website malicioso<\/strong><\/strong>: buy-open-lane.eu, openlane-sell.com, buynow-openlane.com, openlane-buynow.com, sellers-openlane.eu, buynow-adesa.com, adesa-sell.com, esp-openlane.eu, buy-adesa.com, sellers-adesa.eu, private-adesa.com, adesa-buy.com, adesa-seller.com, adesa-buynow.com, buynow-adesa.com, privado-openlane.eu, openlane-sl.eu, es-sellers-openlane.eu, es-openlane.com, privatesale-openlane.eu, myadesa.eu, adesa-private.eu, buyer-openlane.com, item-openlane.com, openlane.eu-sl.info, openlane-bg.com.bgmatura.com; openlane-bg.com; info@openlane-group.eu; <\/span>…<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>4<\/p>\n<\/div><\/div>

Verifique os detalhes da Fatura<\/h5>\n

As faturas aut\u00eanticas da OPENLANE t\u00eam sempre os detalhes precisos e espec\u00edficos relacionados com as suas transa\u00e7\u00f5es. Verifique o conte\u00fado da fatura<\/strong> para identificar quaisquer discrep\u00e2ncias ou inconsist\u00eancias.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>5<\/p>\n<\/div><\/div>

Questione faturas inesperadas<\/h5>\n

Se receber uma fatura que n\u00e3o contava<\/strong> ou se esta parecer fora do contexto, n\u00e3o se apresse em fazer nenhum pagamento. Entre em contacto com o nosso servi\u00e7o de apoio ao cliente<\/a> utilizando as informa\u00e7\u00f5es de contacto oficiais para confirmar a legitimidade da fatura.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>6<\/p>\n<\/div><\/div>

Proteja os seus dados pessoais<\/h5>\n

A OPENLANE nunca solicitar-lhe-\u00e1 que partilhe informa\u00e7\u00f5es pessoais ou confidenciais<\/strong> por e-mail, redes sociais ou chat. Evite fornecer detalhes como n\u00fameros de cart\u00e3o, c\u00f3digos PIN, CVV\/CVC e palavras-passe atrav\u00e9s destes canais.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>7<\/p>\n<\/div><\/div>

Mantenha-se informado sobre endere\u00e7os de contacto leg\u00edtimos<\/h5>\n

A comunica\u00e7\u00e3o oficial da OPENLANE vir\u00e1 somente de endere\u00e7os terminados em @openlane.eu<\/strong>. Esteja ciente de qualquer comunica\u00e7\u00e3o originada de outros dom\u00ednios.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>8<\/p>\n<\/div><\/div>

Verifique solicita\u00e7\u00f5es incomuns<\/h5>\n

Se receber um e-mail que pare\u00e7a fora do comum, especialmente se envolver pagamentos, verifique a sua autenticidade entrando em contacto com o nosso servi\u00e7o de apoio ao cliente<\/a><\/strong> utilizando os detalhes de contacto oficiais.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>9<\/p>\n<\/div><\/div>

Tenha cuidado com comunica\u00e7\u00f5es maliciosas originadas de “Vendas Privadas”<\/h5>\n

Operamos estritamente B2B (Business-to-Business) e n\u00e3o organizamos vendas privadas.
\nApenas vendemos ve\u00edculos atrav\u00e9s de leil\u00f5es listados diretamente no nosso site oficial.
\nNunca anunciamos autom\u00f3veis em mercados p\u00fablicos ou plataformas de an\u00fancios classificados, como Mobile.de, AutoScout24, eBay ou sites semelhantes.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>10<\/p>\n<\/div><\/div>

Nunca utilizamos c\u00f3digos de convite ou tokens<\/h5>\n

Alguns golpistas podem enviar c\u00f3digos de convite pessoais ou tokens ap\u00f3s solicitar informa\u00e7\u00f5es sobre um carro. Estes n\u00e3o s\u00e3o leg\u00edtimos<\/b> e nunca s\u00e3o necess\u00e1rios para comprar um ve\u00edculo atrav\u00e9s da nossa plataforma. N\u00e3o <\/b>utilizamos c\u00f3digos, tokens ou links privados para transa\u00e7\u00f5es. Certifique-se sempre de que est\u00e1 a comunicar diretamente atrav\u00e9s dos nossos canais oficiais.<\/p>\n<\/div><\/div><\/div>

<\/div>

<\/span>11<\/p>\n<\/div><\/div>

Nunca fazemos repara\u00e7\u00f5es, mudan\u00e7as de pneus ou mudan\u00e7as de \u00f3leo em autom\u00f3veis<\/h5>\n<\/div><\/div><\/div>
<\/div>

<\/span>12<\/p>\n<\/div><\/div>

N\u00e3o vendemos motociclos<\/h5>\n<\/div><\/div><\/div>
<\/div>

<\/span>13<\/p>\n<\/div><\/div>

Utilizamos apenas contas banc\u00e1rias do BNP ou ING<\/h5>\n<\/div><\/div><\/div><\/div><\/div><\/div>
<\/div>

Lembre-se de que manter-se informado e vigilante \u00e9 a chave para proteger as suas informa\u00e7\u00f5es pessoais e financeiras. Recomendamos que tenha estas diretrizes em mente e denuncie qualquer atividade suspeita imediatamente. Obrigado por ser um membro valioso da comunidade OPENLANE. Juntos, podemos combater burlas e garantir um ambiente online seguro para todos.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"

Tenha cuidado, pois os golpistas n\u00e3o est\u00e3o apenas falsificando n\u00fameros de Telefone perfis de m\u00eddia social e sites da OPENLANE, mas tamb\u00e9m est\u00e3o imitando endere\u00e7os de e-mail autorizados da OPENLANE como parte de tentativas de phishing para comprometer dados de clientes e obter acesso n\u00e3o autorizado a contas Banco e cart\u00f5es de cr\u00e9dito.<\/p>\n","protected":false},"author":3,"featured_media":29137,"parent":33207,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33215","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nPrecau\u00e7\u00e3o contra burlas - Proteja-se contra burlas | OPENLANE<\/title>\n<meta name=\"description\" content=\"Aprenda dicas e precau\u00e7\u00f5es essenciais para proteger-se de burlas. 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