{"id":23775,"date":"2024-07-09T08:29:34","date_gmt":"2024-07-09T06:29:34","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/22-de-ce-este-blocat-contul-meu\/"},"modified":"2026-07-03T11:48:10","modified_gmt":"2026-07-03T09:48:10","slug":"2-2-why-is-my-account-blocked","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/","title":{"rendered":"2.2 De ce este blocat Contul meu?"},"content":{"rendered":"

Exist\u0103 mai multe motive pentru care contul dumneavoastr\u0103 poate fi blocat:<\/p>\n

    \n
  1. \u00cenc\u0103 nu a\u021bi devenit Cump\u0103r\u0103tor Verificat. Conecta\u021bi-v\u0103 la contul dumneavoastr\u0103 \u0219i \u00eencepe\u021bi procesul de verificare.<\/li>\n
  2. Adresa de e-mail sau num\u0103rul de TVA al companiei dumneavoastr\u0103 pare s\u0103 fie invalid.<\/li>\n
  3. Serviciul de rela\u021bii cu clien\u021bii v-a revocat dreptul de a utiliza contul din motive precum documente finale de livrare restante, comportament neadecvat, vehicule anulate, comunicare sau conduit\u0103 neprofesionist\u0103 etc.<\/li>\n
  4. Plata dumneavoastr\u0103 este \u00eent\u00e2rziat\u0103. Procesul de plat\u0103 difer\u0103 \u00een func\u021bie de loca\u021bie.<\/li>\n
  5. Pentru companiile din Belarus, Ucraina sau Rusia, licitarea \u0219i achizi\u021bionarea de vehicule prin OPENLANE nu vor fi posibile p\u00e2n\u0103 la o nou\u0103 notificare. Nu mai putem garanta furnizarea f\u0103r\u0103 probleme a serviciilor c\u0103tre aceste \u021b\u0103ri.<\/li>\n<\/ol>\n

    Dac\u0103 \u00eent\u00e2rzia\u021bi cu mai mult de patru zile efectuarea pl\u0103\u021bii pentru vehiculul dumneavoastr\u0103, ve\u021bi primi un memento automat. Dac\u0103 plata integral\u0103 nu este primit\u0103 \u00een termen de \u0219ase zile, sistemul v\u0103 va \u00eempiedica automat s\u0103 participa\u021bi la alte licita\u021bii p\u00e2n\u0103 c\u00e2nd plata va fi confirmat\u0103 de banca noastr\u0103. Contul dumneavoastr\u0103 va fi apoi reactivat.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Exist\u0103 mai multe motive pentru care contul dumneavoastr\u0103 poate fi blocat: \u00cenc\u0103 nu a\u021bi devenit Cump\u0103r\u0103tor Verificat. Conecta\u021bi-v\u0103 la contul dumneavoastr\u0103 \u0219i \u00eencepe\u021bi procesul de verificare. Adresa de e-mail sau num\u0103rul de TVA al companiei dumneavoastr\u0103 pare s\u0103 fie invalid. Serviciul de rela\u021bii cu clien\u021bii v-a revocat dreptul de a utiliza contul din motive precum…<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[534,536],"class_list":["post-23775","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-login-account"],"acf":[],"yoast_head":"\n2.2 De ce este blocat Contul meu? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2.2 De ce este blocat Contul meu?\" \/>\n<meta property=\"og:description\" content=\"Exist\u0103 mai multe motive pentru care contul dumneavoastr\u0103 poate fi blocat: \u00cenc\u0103 nu a\u021bi devenit Cump\u0103r\u0103tor Verificat. Conecta\u021bi-v\u0103 la contul dumneavoastr\u0103 \u0219i \u00eencepe\u021bi procesul de verificare. Adresa de e-mail sau num\u0103rul de TVA al companiei dumneavoastr\u0103 pare s\u0103 fie invalid. Serviciul de rela\u021bii cu clien\u021bii v-a revocat dreptul de a utiliza contul din motive precum...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/\" \/>\n<meta property=\"og:site_name\" content=\"OPENLANE\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OPENLANE.Europe\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-03T09:48:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/logo-1200x675-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OPENLANE_Europe\" \/>\n<meta name=\"twitter:label1\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/help\\\/faq\\\/for-buyers\\\/login-account\\\/2-2-why-is-my-account-blocked\\\/\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/help\\\/faq\\\/for-buyers\\\/login-account\\\/2-2-why-is-my-account-blocked\\\/\",\"name\":\"2.2 De ce este blocat Contul meu? \u2013 OPENLANE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/#website\"},\"datePublished\":\"2024-07-09T06:29:34+00:00\",\"dateModified\":\"2026-07-03T09:48:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/help\\\/faq\\\/for-buyers\\\/login-account\\\/2-2-why-is-my-account-blocked\\\/#breadcrumb\"},\"inLanguage\":\"ro-RO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/help\\\/faq\\\/for-buyers\\\/login-account\\\/2-2-why-is-my-account-blocked\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/help\\\/faq\\\/for-buyers\\\/login-account\\\/2-2-why-is-my-account-blocked\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"2.2 De ce este blocat Contul meu?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/#website\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/\",\"name\":\"OPENLANE\",\"description\":\"Online used car auction website\",\"publisher\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ro-RO\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/#organization\",\"name\":\"OPENLANE\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ro-RO\",\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/openlane-RGB-on-Wht.png\",\"contentUrl\":\"https:\\\/\\\/info.openlane.eu\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/openlane-RGB-on-Wht.png\",\"width\":615,\"height\":159,\"caption\":\"OPENLANE\"},\"image\":{\"@id\":\"https:\\\/\\\/info.openlane.eu\\\/ro\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/OPENLANE.Europe\",\"https:\\\/\\\/x.com\\\/OPENLANE_Europe\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/openlane-europe\",\"https:\\\/\\\/www.instagram.com\\\/openlane_europe\\\/\"],\"description\":\"Our purpose is to make used car wholesale easy so our customers can be more successful. We sell high-quality second-hand vehicles exclusively and directly to car dealers and traders. All cars come with quality car descriptions and inspections. Our digital marketplace is the fresh wave carrying the automotive industry into the digital age. We give car traders more opportunities, more flexibility and more freedom than can be found anywhere else. Our strong commitment to quality and service drives us to continuously improve our offerings to suit the industry\u2019s ever-evolving needs. We aim to be the best and we strive to help our customers do the same. With flexible, modular and end-to-end remarketing solutions, and customer service in more than 20 languages, we offer innovative, tech-driven solutions and services that help customers to buy and sell with ease across Europe.\",\"email\":\"info@openlane.eu\",\"telephone\":\"+32 (0)16 38 00 68\",\"legalName\":\"OPENLANE Europe NV\",\"vatID\":\"BE0867129223\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"2.2 De ce este blocat Contul meu? \u2013 OPENLANE","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/","og_locale":"ro_RO","og_type":"article","og_title":"2.2 De ce este blocat Contul meu?","og_description":"Exist\u0103 mai multe motive pentru care contul dumneavoastr\u0103 poate fi blocat: \u00cenc\u0103 nu a\u021bi devenit Cump\u0103r\u0103tor Verificat. Conecta\u021bi-v\u0103 la contul dumneavoastr\u0103 \u0219i \u00eencepe\u021bi procesul de verificare. Adresa de e-mail sau num\u0103rul de TVA al companiei dumneavoastr\u0103 pare s\u0103 fie invalid. Serviciul de rela\u021bii cu clien\u021bii v-a revocat dreptul de a utiliza contul din motive precum...","og_url":"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/","og_site_name":"OPENLANE","article_publisher":"https:\/\/www.facebook.com\/OPENLANE.Europe","article_modified_time":"2026-07-03T09:48:10+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/logo-1200x675-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OPENLANE_Europe","twitter_misc":{"Timp estimat pentru citire":"1 minut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/","url":"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/","name":"2.2 De ce este blocat Contul meu? \u2013 OPENLANE","isPartOf":{"@id":"https:\/\/info.openlane.eu\/ro\/#website"},"datePublished":"2024-07-09T06:29:34+00:00","dateModified":"2026-07-03T09:48:10+00:00","breadcrumb":{"@id":"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/#breadcrumb"},"inLanguage":"ro-RO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/login-account\/2-2-why-is-my-account-blocked\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/info.openlane.eu\/ro\/"},{"@type":"ListItem","position":2,"name":"2.2 De ce este blocat Contul meu?"}]},{"@type":"WebSite","@id":"https:\/\/info.openlane.eu\/ro\/#website","url":"https:\/\/info.openlane.eu\/ro\/","name":"OPENLANE","description":"Online used car auction website","publisher":{"@id":"https:\/\/info.openlane.eu\/ro\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/info.openlane.eu\/ro\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ro-RO"},{"@type":"Organization","@id":"https:\/\/info.openlane.eu\/ro\/#organization","name":"OPENLANE","url":"https:\/\/info.openlane.eu\/ro\/","logo":{"@type":"ImageObject","inLanguage":"ro-RO","@id":"https:\/\/info.openlane.eu\/ro\/#\/schema\/logo\/image\/","url":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/openlane-RGB-on-Wht.png","contentUrl":"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/12\/openlane-RGB-on-Wht.png","width":615,"height":159,"caption":"OPENLANE"},"image":{"@id":"https:\/\/info.openlane.eu\/ro\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OPENLANE.Europe","https:\/\/x.com\/OPENLANE_Europe","https:\/\/www.linkedin.com\/company\/openlane-europe","https:\/\/www.instagram.com\/openlane_europe\/"],"description":"Our purpose is to make used car wholesale easy so our customers can be more successful. We sell high-quality second-hand vehicles exclusively and directly to car dealers and traders. All cars come with quality car descriptions and inspections. Our digital marketplace is the fresh wave carrying the automotive industry into the digital age. We give car traders more opportunities, more flexibility and more freedom than can be found anywhere else. Our strong commitment to quality and service drives us to continuously improve our offerings to suit the industry\u2019s ever-evolving needs. We aim to be the best and we strive to help our customers do the same. With flexible, modular and end-to-end remarketing solutions, and customer service in more than 20 languages, we offer innovative, tech-driven solutions and services that help customers to buy and sell with ease across Europe.","email":"info@openlane.eu","telephone":"+32 (0)16 38 00 68","legalName":"OPENLANE Europe NV","vatID":"BE0867129223","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}}]}},"_links":{"self":[{"href":"https:\/\/info.openlane.eu\/ro\/wp-json\/wp\/v2\/faq\/23775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.openlane.eu\/ro\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/info.openlane.eu\/ro\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/info.openlane.eu\/ro\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":4,"href":"https:\/\/info.openlane.eu\/ro\/wp-json\/wp\/v2\/faq\/23775\/revisions"}],"predecessor-version":[{"id":91617,"href":"https:\/\/info.openlane.eu\/ro\/wp-json\/wp\/v2\/faq\/23775\/revisions\/91617"}],"wp:attachment":[{"href":"https:\/\/info.openlane.eu\/ro\/wp-json\/wp\/v2\/media?parent=23775"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/info.openlane.eu\/ro\/wp-json\/wp\/v2\/faq_category?post=23775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}