{"id":23814,"date":"2024-07-09T08:36:45","date_gmt":"2024-07-09T06:36:45","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/73-care-este-procedura-pick-up\/"},"modified":"2025-12-23T10:09:31","modified_gmt":"2025-12-23T09:09:31","slug":"7-3-what-is-the-pickup-procedure","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/transport-pick-up-process\/7-3-what-is-the-pickup-procedure\/","title":{"rendered":"7.3 Care este procedura de ridicare?"},"content":{"rendered":"<p><span style=\"letter-spacing: 0em;\">Procedura de ridicare a autovehiculului dvs. este foarte simpl\u0103.<\/span><\/p>\n<ul>\n<li>Pute\u021bi alege s\u0103 ridica\u021bi ma\u0219ina de la loca\u021bia de ridicare cea mai apropiat\u0103, sau, dac\u0103 este disponibil, pute\u021bi comanda transport direct la adresa dvs. Adresa la care dori\u021bi s\u0103 fie livrat vehiculul dumneavoastr\u0103 trebuie s\u0103 fie accesibil\u0103 cu camionul, de preferin\u021b\u0103 situat\u0103 \u00eentr-o zon\u0103 industrial\u0103.<\/li>\n<li>Oferim clien\u021bilor posibilitatea de a-\u0219i ridica personal vehiculele achizi\u021bionate de la v\u00e2nz\u0103torii locali care au optat pentru aceast\u0103 op\u021biune. Aceast\u0103 facilitate este disponibil\u0103 numai \u00een cazul \u00een care un v\u00e2nz\u0103tor a permis autocolectarea, iar cump\u0103r\u0103torul \u0219i v\u00e2nz\u0103torul sunt localiza\u021bi \u00een aceea\u0219i \u021bar\u0103.<span><\/span><\/li>\n<\/ul>\n<p>Urma\u021bi ace\u0219ti pa\u0219i \u0219i ve\u021bi parcurge cu u\u0219urin\u021b\u0103 procesul de ridicarei:<\/p>\n<p><strong>PASUL 1: Face\u021bi o programare. <\/strong>Conecta\u021bi-v\u0103 la<span><\/span>\u00a0<em>&#8216;Contul meu&#8217;\u00a0<\/em>\u0219i desc\u0103rca\u021bi autoriza\u021bia de ridicare (PUA). Face\u021bi o programare online sau trimite\u021bi solicitarea dvs. la adresa de e-mail indicat\u0103 \u00een PuA, \u00eempreun\u0103 cu:<\/p>\n<ul>\n<li>Data planificat\u0103 pentru ridicare; asigura\u021bi-v\u0103 c\u0103 aceasta este la cel pu\u021bin 24 \u0219i de preferin\u021b\u0103 la 48 ore distan\u021b\u0103.<\/li>\n<li>Denumirea companiei de transport.<\/li>\n<li>Numele \u0219oferului.<\/li>\n<\/ul>\n<p>Acesta este modul \u00een care v\u0103 pute\u021bi asigura c\u0103 vehiculul dvs. nu este trimis din gre\u0219eal\u0103 cu alt \u0219ofer.<span>\u00a0<\/span><strong>Nu uita\u021bi s\u0103 ne \u021bine\u021bi la curent cu data ridic\u0103rii.<\/strong><span>\u00a0<\/span>Este \u00eentotdeauna o idee bun\u0103 s\u0103 confirma\u021bi toate detaliile. Verifica\u021bi de dou\u0103 ori dac\u0103 ave\u021bi toate documentele necesare.<span>\u00a0<\/span><strong>Nu uita\u021bi s\u0103 aduce\u021bi autoriza\u021bia de ridicare (PUA).<\/strong><\/p>\n<p><strong>2: Ridica\u021bi vehiculul. <\/strong><span style=\"letter-spacing: 0em;\">\u00cen acest moment, ve\u021bi proceda \u00een mod diferit, \u00een func\u021bie de dac\u0103:<\/span><\/p>\n<ul>\n<li>ridica\u021bi vehiculul f\u0103r\u0103 a utiliza un camion sau o remorc\u0103 (\u00eel conduce\u021bi pe \u0219osea), caz \u00een care v\u0103 recomand\u0103m s\u0103 citi\u021bi informa\u021biile din coloana din st\u00e2nga a tabelului de mai jos.<\/li>\n<li>apela\u021bi la serviciile unei companii de transport care s\u0103 ridice vehiculul (cu un camion sau o remorc\u0103), caz \u00een care v\u0103 recomand\u0103m s\u0103 citi\u021bi informa\u021biile din coloana din dreapta a tabelului de mai jos.<\/li>\n<\/ul>\n<p>Exist\u0103 anumite vehicule care <strong>pot fi preluate numai<span><\/span> de companii de transport<\/strong>. Ve\u021bi g\u0103si aceste informa\u021bii pe autoriza\u021bia de ridicare (PUA) \u0219i online (la &#8222;Op\u021biuni de livrare&#8221; pe pagina de detalii a ma\u0219inii). \u00cen acest caz, asigura\u021bi-v\u0103 c\u0103 urma\u021bi informa\u021biile din coloana din dreapta a tabelului de mai jos \u0219i pentru pasul 3.<\/p>\n<p><strong>V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi:<span><\/span>\u00a0<\/strong>Suportul pentru \u00eenc\u0103rcarea ma\u0219inilor (ex. stivuitor) la loca\u021bia de ridicare poate fi supus unor costuri suplimentare. Aceste costuri vor fi percepute la loca\u021bia de ridicare. Serviciul este efectuat pe propriul risc.<\/p>\n<table border=\"1\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td>HUB Belgia (BE) &#8211; Bilzen<\/td>\n<td>Serviciu disponibil f\u0103r\u0103 costuri suplimentare<\/td>\n<\/tr>\n<tr>\n<td>HUB \u021a\u0103rile de Jos (NL) &#8211; Raamsdonksveer<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Italia (IT) &#8211; Drizzona<\/td>\n<td>Serviciu disponibil, plat\u0103 doar \u00een numerar<\/td>\n<\/tr>\n<tr>\n<td>HUB Italia (IT) &#8211; Bondeno<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Italia (IT) &#8211; Inveruno<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Fran\u021ba (FR) &#8211; Tarnos<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Fran\u021ba (FR) &#8211; Saint Amand (Bouchain)<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Germania (DE) &#8211; Riedstad, Amberg, M\u00f6nchengladbach, Hodenhagen<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Rom\u00e2nia (RO) &#8211; Pite\u0219ti<\/td>\n<td>Serviciu disponibil, plat\u0103 cu numerar sau card<\/td>\n<\/tr>\n<tr>\n<td>HUB Ungaria (HU) &#8211; Budaors<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Republica Ceh\u0103 &#8211; Napajedla<\/td>\n<td>Serviciu disponibil, plat\u0103 doar \u00een numerar<\/td>\n<\/tr>\n<tr>\n<td>HUB Croa\u021bia (HR) &#8211; Luka<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Polonia (PL) &#8211; Lajski<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Spania (ES) &#8211; Madrid<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>HUB Portugalia (PT) &#8211; Setubal<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<tr>\n<td>Belgia &#8211; Aartselaar (Ma\u0219ini avariate)<\/td>\n<td>Serviciu disponibil, plat\u0103 doar \u00een numerar<\/td>\n<\/tr>\n<tr>\n<td>HUB Suedia (SE) &#8211; Falkenberg, Bj\u00f6rkvik<\/td>\n<td>Serviciu indisponibil<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> IMPORTANT:\u00a0<\/strong>Este obligatoriu s\u0103 purta\u021bi \u00eentotdeauna o echipament de siguran\u021b\u0103 cu vizibilitate ridicat\u0103 \u0219i pantofi de siguran\u021b\u0103, atunci c\u00e2nd ridica\u021bi un vehicul din oricare dintre loca\u021biile noastre de preluare!<\/p>\n<table border=\"1\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td><strong>Ridicarea vehiculului f\u0103r\u0103 Camion sau Remorc\u0103 (conducerea vehiculului pe \u0219osea);<span><\/span><\/strong>\u00a0<em>numai pentru autovehiculele din BE, NL \u0219i DE<\/em><\/td>\n<td><strong>Organizarea ridic\u0103rii vehiculului de c\u0103tre o companie de transport (transportul cu Camion sau Remorc\u0103)<\/strong><\/td>\n<\/tr>\n<tr>\n<td>i.\u00a0\u00a0 \u00a0Solicita\u021bi\u00a0<strong>Certificat de Livrare (CoD)<\/strong>. Odat\u0103 ce este gata, \u00eel ve\u021bi putea desc\u0103rca din<span>\u00a0<\/span>Contul<span><\/span>\u00a0<em>meu. Lua\u021bi certificatul cu dvs. la centrul de ridicare (\u00eempreun\u0103 cu PUA \u0219i raportul de daune).<\/em><\/td>\n<td>i.Desc\u0103rca\u021bi PUA (pentru fiecare vehicul) \u0219i raportul de daune din<span>\u00a0<\/span>contul dvs.<em> Asigura\u021bi-v\u0103 c\u0103 firma de transport are aceste documente \u0219i un<span><\/span>\u00a0<strong>CMR<\/strong><span> <\/span>atunci c\u00e2nd ridic\u0103 vehiculul.<\/em><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>A\u021bi uitat Certificatul de Livrare\/Autoriza\u021bia de Ridicare?<\/strong> Dac\u0103 dumneavoastr\u0103 (sau \u0219oferul dumneavoastr\u0103) nu a\u021bi adus Certificatul de Livrare\/Autoriza\u021bia de Ridicare, va trebui s\u0103 \u00eel desc\u0103rca\u021bi din<span><\/span> contul dumneavoastr\u0103 \u0219i s\u0103 \u00eel trimite\u021bi prin e-mail sau fax la centrul de ridicare. Pute\u021bi g\u0103si adresa e-mail sau num\u0103rul de fax pe autoriza\u021bia de ridicare (PUA).<\/td>\n<\/tr>\n<tr>\n<td>ii.\u00a0\u00a0 \u00a0Ridica\u021bi vehiculul la data \u0219i ora pentru care a\u021bi efectuat programarea la pasul 1.<\/td>\n<td>ii.Compania dvs. de transport va ridica vehiculul la data \u0219i ora pentru care a\u021bi efectuat programarea la pasul 1<\/td>\n<\/tr>\n<tr>\n<td>iii.\u00a0\u00a0 \u00a0La adresa de ridicare, <strong>completa\u021bi, data\u021bi \u0219i semna\u021bi Certificatul de Livrare (CoD). Asigura\u021bi-v\u0103 c\u0103 este \u0219tampilat de Centrul de ridicare<\/strong>. ( Centrul de ridicare va p\u0103stra o copie a documentului de identitate \u0219i a c\u0103r\u021bii de identitate a \u0219oferului \u0219i v\u0103 va \u00eenapoia originalul.)<\/td>\n<td>iii.Dumneavoatr\u0103, \u00eempreun\u0103 cu compania de transport trebuie s\u0103 completa\u021bi CMR (compania de transport va furniza acest formular).<\/td>\n<\/tr>\n<tr>\n<td>iv.\u00a0\u00a0 \u00a0La centrul de ridicare, v\u0103 rug\u0103m s\u0103 folosi\u021bi raportul de daune pentru a verifica orice daune vizibile (\u0219i necunoscute). \u00cen cazul unor daune suplimentare, v\u0103 rug\u0103m s\u0103 anun\u021ba\u021bi imediat reprezentantul centrului de ridicare.<\/td>\n<td>iv.La centrul de ridicare, v\u0103 rug\u0103m s\u0103 ad\u0103uga\u021bi orice alte daune vizibile (\u0219i necunoscute) pe CMR \u0219i s\u0103 informa\u021bi imediat reprezentantul centrului de ridicare<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span><a href=\"https:\/\/info.openlane.eu\/ro\/ro-3\/?page_id=12547\" target=\"_blank\" rel=\"noopener\">Face\u021bi clic aici pentru adresele \u0219i programul de lucru al loca\u021biilor noastre din Europa.<\/a><\/span><\/p>\n<p><strong> PASUL 3: \u00cenc\u0103rca\u021bi CoD\/CMR<\/strong><\/p>\n<table border=\"1\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td><strong>\u00cenc\u0103rca\u021bi CoD<\/strong><\/td>\n<td><strong>\u00cenc\u0103rca\u021bi CMR\u00a0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>v.C\u00e2nd ajunge\u021bi la destina\u021bie cu vehiculul, \u00eenc\u0103rca\u021bi \u00een<span><\/span>\u00a0<em>&#8222;Contul meu&#8221; CoD-ul completat, semnat, \u0219tampilat \u0219i datat, \u00eempreun\u0103 cu o copie a c\u0103r\u021bii de identitate a \u0219oferului<\/em>. ID-ul \u00eenc\u0103rcat trebuie s\u0103 corespund\u0103 cu informa\u021biile de pe CoD.<span>\u00a0<\/span><a ref=\"magnificPopup\" href=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2025\/10\/Filled-in-COD-3.0-scaled.png\" target=\"_blank\" rel=\"noopener\"><span><strong>Face\u021bi clic aici pentru a vedea un exemplu de CoD (Certificat de livrare)<\/strong><\/span><\/a><\/td>\n<td>v. \u00cenc\u0103rca\u021bi CMR-ul completat \u00een <em>&#8222;Contul meu&#8221;<\/em>. La pozi\u021bia 24 (sau la pozi\u021bia 16) este necesar s\u0103 aplica\u021bi \u0219tampila societ\u0103\u021bii dumneavoastr\u0103, semnatur\u0103 \u0219i data.<span>\u00a0<\/span><a href=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/09\/cmr.pdf\" target=\"_blank\" rel=\"noopener\"><strong><span>Face\u021bi clic aici pentru a vedea un exemplu de CMR completat corect<\/span><\/strong><\/a><\/td>\n<\/tr>\n<tr>\n<td>Dup\u0103 aprobarea CoD, documentele vehiculului dumneavoastr\u0103 v\u0103 vor fi trimise prin curier rapid. Dup\u0103 ce a\u021bi primit documente, v\u0103 rug\u0103m s\u0103 confirma\u021bi primirea \u00een<span><\/span>\u00a0<em>&#8216;Contul meu&#8217;<\/em><span>\u00a0<\/span>sub<span><\/span>\u00a0<em>&#8216;Cump\u04d1r\u04d1ri&#8217; &gt; &#8216;Documente la cump\u0103r\u0103tor&#8217;<\/em>.<\/td>\n<td>Odat\u0103 ce CMR-ul a fost aprobat, documentele vehiculului dumneavoastr\u0103 v\u0103 vor fi trimise prin curier rapid. Dup\u0103 ce a\u021bi primit documente, v\u0103 rug\u0103m s\u0103 confirma\u021bi primirea \u00een<em><span>\u00a0<\/span>&#8216;Contul meu&#8217;<span><\/span> sub &#8216; Cump\u04d1r\u04d1ri&#8217; &gt; &#8216;Documente la cump\u0103r\u0103tor&#8217;<\/em>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><iframe id=\"editorembed\" style=\"position: absolute; width: 0px; height: 0px; border: none; left: -1000px; top: -1000px;\" tabindex=\"-1\" title=\"Whatfix iframe - intentionally left blank\" data-wfx-element=\"true\" aria-hidden=\"true\"><\/iframe><\/p>\n<p><iframe id=\"editorembed\" style=\"position: absolute; width: 0px; height: 0px; border: none; left: -1000px; top: -1000px;\" tabindex=\"-1\" title=\"Whatfix iframe - intentionally left blank\" data-wfx-element=\"true\" aria-hidden=\"true\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Procedura de ridicare a autovehiculului dvs. este foarte simpl\u0103. Pute\u021bi alege s\u0103 ridica\u021bi ma\u0219ina de la loca\u021bia de ridicare cea mai apropiat\u0103, sau, dac\u0103 este disponibil, pute\u021bi comanda transport direct la adresa dvs. Adresa la care dori\u021bi s\u0103 fie livrat vehiculul dumneavoastr\u0103 trebuie s\u0103 fie accesibil\u0103 cu camionul, de preferin\u021b\u0103 situat\u0103 \u00eentr-o zon\u0103 industrial\u0103. Oferim&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[534,541],"class_list":["post-23814","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-transport-pick-up-process"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>7.3 Care este procedura de ridicare? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/ro\/help\/faq\/for-buyers\/transport-pick-up-process\/7-3-what-is-the-pickup-procedure\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7.3 Care este procedura de ridicare?\" \/>\n<meta property=\"og:description\" content=\"Procedura de ridicare a autovehiculului dvs. este foarte simpl\u0103. Pute\u021bi alege s\u0103 ridica\u021bi ma\u0219ina de la loca\u021bia de ridicare cea mai apropiat\u0103, sau, dac\u0103 este disponibil, pute\u021bi comanda transport direct la adresa dvs. Adresa la care dori\u021bi s\u0103 fie livrat vehiculul dumneavoastr\u0103 trebuie s\u0103 fie accesibil\u0103 cu camionul, de preferin\u021b\u0103 situat\u0103 \u00eentr-o zon\u0103 industrial\u0103. 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