{"id":27421,"date":"2021-05-04T05:18:18","date_gmt":"2021-05-04T03:18:18","guid":{"rendered":"https:\/\/info.openlane.eu\/company-information\/blog\/company-news\/gino-talks-improvements-and-exciting-plans-for-the-future\/"},"modified":"2024-12-18T18:28:25","modified_gmt":"2024-12-18T17:28:25","slug":"gino-talks-improvements-and-exciting-plans-for-the-future","status":"publish","type":"post","link":"https:\/\/info.openlane.eu\/sl\/company-information\/blog\/company-news\/gino-talks-improvements-and-exciting-plans-for-the-future\/","title":{"rendered":"Gino govori: izbolj\u0161ave in zanimivi na\u010drti za prihodnost"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Gino govori: Izbolj\u0161ave in vznemirljivi na\u010drti za prihodnost<\/h1>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:1rem\"><\/div><time class=\"w-post-elm post_date us_custom_d8432ea1 has_text_color entry-date published\" datetime=\"2021-05-04T05:18:18+02:00\" itemprop=\"datePublished\"><i class=\"far fa-clock\"><\/i>04 Maj 2021<\/time><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"> <div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Dragi kupec, Se vam zdi, da se po poslovanju z dru\u017ebo OPENLANE nasmihate? Moja naloga je, da Narediti poskrbim, da se boste nasmejali od u\u0161es do u\u0161es. Kot vodja na\u0161ega oddelka za tr\u017eenje, prodajo in Slu\u017eba za pomo\u010d strankam sem odgovoren za to, da ste z nami vedno zadovoljni. In to je na\u010din &#8230; V naslednjih treh mesecih bom svoje pisateljske sposobnosti preizkusil v seriji objav na Blog o izku\u0161njah strank, izbolj\u0161avah, ki jih izvajamo, in drugih zanimivih na\u010drtih za prihodnost. Tukaj je le nekaj izbolj\u0161av, na katerih smo delali.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"450\" height=\"315\" data-src=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2021\/05\/gino-talks9.png\" class=\"attachment-large size-large lazyload\" alt=\"Gino\" data-srcset=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2021\/05\/gino-talks9.png 450w, https:\/\/info.openlane.eu\/wp-content\/uploads\/2021\/05\/gino-talks9-300x210.png 300w\" data-sizes=\"auto, (max-width: 450px) 100vw, 450px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 450px; --smush-placeholder-aspect-ratio: 450\/315;\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><\/p>\n<h2 style=\"text-align: justify;\">1. Hitrej\u0161a spletna stran<\/h2>\n<p style=\"text-align: justify;\">Ali je \u0161e kdo na svetu, ki mu je v\u0161e\u010d po\u010dasna spletna stran? Nekaj strankam se je na\u0161e spletno mesto zdelo prepo\u010dasno in zapleteno. Na\u0161i strokovnjaki iz oddelka za informacijsko tehnologijo so se takoj odzvali. Spletno mesto je postalo hitrej\u0161e, bolj poenostavljeno, uporabniku prijazno in brez te\u017eav.<\/p>\n<h2 style=\"text-align: justify;\">2. Izbolj\u0161ana spletna stran Slu\u017eba za pomo\u010d strankam<\/h2>\n<p style=\"text-align: justify;\">Hitra spletna stran ni ni\u010d brez hitre podpore strankam. Pove\u010dali smo \u0161tevilo zaposlenih v na\u0161ih podpornih skupinah, da bi lahko hitreje in bolje odgovorili na va\u0161a vpra\u0161anja in poizvedbe.<\/p>\n<h2 style=\"text-align: justify;\">3. Bolj\u0161a obravnava prito\u017eb<\/h2>\n<p style=\"text-align: justify;\">Na\u0161a nova, posebna ekipa za obravnavo prito\u017eb ponuja poenostavljene in enotne odgovore na prito\u017ebe. Prav tako so spremenili na\u0161o politiko obravnavanja zahtevkov. Nova razli\u010dica bo za\u010dela veljati v kratkem. Imejte odprte o\u010di in u\u0161esa.<\/p>\n<h2 style=\"text-align: justify;\">4. Hitrej\u0161a obdelava<\/h2>\n<p style=\"text-align: justify;\">Zamude? Niso vam v\u0161e\u010d. In tudi mi ne. Zato zdaj pogosteje obdelujemo pla\u010dila, kar omogo\u010da hitrej\u0161o izdajo dovoljenj za Prevzem in kraj\u0161e \u010dakalne dobe.<\/p>\n<p style=\"text-align: justify;\">In manj zamud, povezanih z na\u0161imi partnerji. Z njimi smo izbolj\u0161ali sporazume o ravni storitev, da bi zagotovili, da ne boste izgubljali \u010dasa s \u010dakanjem, temve\u010d da boste dele\u017eni storitev, ki jih \u017eelimo, da bi bili dele\u017eni.<\/p>\n<h2 style=\"text-align: justify;\">5. La\u017eje, hitreje, brez te\u017eav<\/h2>\n<p> Imamo veliko dela: radi bi prodali 100,000 avtomobilov (na 2021). Kako nameravamo to dose\u010di? <\/p>\n<ul>\n<li>Z bolj\u0161o izbiro vozil, ki jih prodajamo na dra\u017ebi.<\/li>\n<li>Z bolj\u0161im usklajevanjem med povpra\u0161evanjem kupcev in ponujenimi vozili.<\/li>\n<li>Z uporabo pobud, kot so dra\u017ebe po dra\u017ebi in barometri na spletni strani Cena, lahko pove\u010date svoje mo\u017enosti za zmago.<\/li>\n<\/ul>\n<p> S temi spremembami bo vse potekalo hitreje, la\u017eje in brez te\u017eav, vi boste imeli hitrej\u0161i promet, va\u0161e stranke bolj\u0161e avtomobile, vi pa veliko razlogov za ponovni nakup pri podjetju OPENLANE! <\/p>\n<h2>6.&#x00a0;Izbolj\u0161anje izku\u0161nje strank<\/h2>\n<p> Spominjate se majhnih anket o zadovoljstvu, ki ste jih prejeli vsaki\u010d, ko ste pri nas kupili avtomobil? Te povratne informacije smo uporabili na spletni strani Narediti, da bi izbolj\u0161ali na\u0161o spletno stran Storitve in vas osre\u010dili. Te podatke bomo uporabili tudi za povratne informacije na\u0161ih prodajalcev in za ocenjevanje samih prodajalcev, da boste la\u017eje vedeli, s kom imate opravka. <\/p>\n<p style=\"text-align: justify;\">Bodite pozorni na mojo naslednjo objavo. Spoznali boste novo storitev, ki jo izvajamo: &#8220;Optimo&#8221;.<\/p>\n<p style=\"text-align: justify;\">Lep pozdrav, Gino Vleminckx <strong>Glavni komercialist <\/strong><strong>OPENLANE<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Ali se po poslovanju z dru\u017ebo OPENLANE nasmejite? Moja naloga je, da Narediti poskrbim, da se boste nasmejali od u\u0161es do u\u0161es. Kot vodja na\u0161ega oddelka za tr\u017eenje, prodajo in Slu\u017eba za pomo\u010d strankam sem odgovoren za to, da ste z nami vedno zadovoljni.<\/p>\n","protected":false},"author":3,"featured_media":19106,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-27421","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gino govori: izbolj\u0161ave in zanimivi na\u010drti za prihodnost \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/sl\/company-information\/blog\/company-news\/gino-talks-improvements-and-exciting-plans-for-the-future\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gino govori: izbolj\u0161ave in zanimivi na\u010drti za prihodnost\" \/>\n<meta property=\"og:description\" content=\"Ali se po poslovanju z dru\u017ebo OPENLANE nasmejite? Moja naloga je, da Narediti poskrbim, da se boste nasmejali od u\u0161es do u\u0161es. Kot vodja na\u0161ega oddelka za tr\u017eenje, prodajo in Slu\u017eba za pomo\u010d strankam sem odgovoren za to, da ste z nami vedno zadovoljni.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/info.openlane.eu\/sl\/company-information\/blog\/company-news\/gino-talks-improvements-and-exciting-plans-for-the-future\/\" \/>\n<meta property=\"og:site_name\" content=\"OPENLANE\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OPENLANE.Europe\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-04T03:18:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-18T17:28:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/info.openlane.eu\/wp-content\/uploads\/2024\/11\/gino-talks9.png\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"315\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"marinka.kerryn\" 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