{"id":24370,"date":"2024-07-09T08:30:34","date_gmt":"2024-07-09T06:30:34","guid":{"rendered":"https:\/\/info.openlane.eu\/help\/faq\/%faq_category%\/26-musteri-hizmeti-adresine-nasil-ulasabilirim\/"},"modified":"2024-12-27T14:44:55","modified_gmt":"2024-12-27T13:44:55","slug":"how-can-i-call-customer-service","status":"publish","type":"faq","link":"https:\/\/info.openlane.eu\/tr\/help\/faq\/for-buyers\/login-account\/how-can-i-call-customer-service\/","title":{"rendered":"2.6 M\u00fc\u015fteri hizmetlerine nas\u0131l ula\u015fabilirim?"},"content":{"rendered":"<p><span>OPENLANE olarak sizden haber almaktan her zaman mutluluk duyar\u0131z.<\/span> <span><\/span><span><\/span><span style=\"letter-spacing: 0em;\"><\/span><\/p>\n<p><strong>1.\u00a0Birden fazla dilde kullan\u0131labilen Chatbot \u00f6zelli\u011fimizin rahatl\u0131\u011f\u0131n\u0131 tercih edin.<span>\u00a0<\/span><\/strong><span>Her zaman kullan\u0131labilir sohbet robotumuzla istedi\u011finiz zaman an\u0131nda destek al\u0131n. Sohbet robotu sorununuza yan\u0131t bulamazsa, mesai saatleri i\u00e7inde (TS\u0130 8:00 &#8211; 19:00) canl\u0131 s<\/span><span>ohbet arac\u0131l\u0131\u011f\u0131yla bir m\u00fc\u015fteri hizmetleri temsilcisine ba\u011flan\u0131n. Mesai saatleri d\u0131\u015f\u0131nda \u00e7\u00f6z\u00fclemeyen sorular i\u00e7in bir vaka a\u00e7abilirsiniz.\u00a0<\/span><\/p>\n<p><span>Sohbet robotuna eri\u015fmek i\u00e7in web sitemize giri\u015f yapmay\u0131 unutmay\u0131n. Oturumunuzu ba\u015flatmak i\u00e7in ana sayfan\u0131n sa\u011f alt k\u00f6\u015fesindeki sohbet simgesine t\u0131klayarak sohbet ba\u015flatabilirsiniz.<\/span><\/p>\n<p><strong>2. SSS&#8217;leri kontrol edin veya Kendi Kendine Yard\u0131m&#8217;\u0131 a\u00e7\u0131n.<\/strong><span>\u00a0<\/span><a href=\"\/en?page_id=33595\"><span>\u00c7ok \u00e7e\u015fitli m\u00fc\u015fteri sorular\u0131na an\u0131nda yan\u0131t almak i\u00e7in SSS sayfam\u0131za<\/span><\/a><span> dan\u0131\u015f\u0131n veya acil cevaplar i\u00e7in Kendi Kendine Yard\u0131m Asistan\u0131n\u0131 a\u00e7\u0131n.<\/span><\/p>\n<p><strong>3.\u00a0Bize e-posta g\u00f6nderin.<\/strong><span>\u00a0\u0130htiyac\u0131n\u0131z olan cevab\u0131 SSS b\u00f6l\u00fcm\u00fcm\u00fczde bulamazsan\u0131z, <a href=\"\/en?page_id=33667\">l\u00fctfen\u00a0buradan bizimle ileti\u015fime ge\u00e7in<\/a><\/span><span>. H\u0131zl\u0131 \u00e7al\u0131\u015fan m\u00fc\u015fteri hizmetleri ekibimiz size 24 saat i\u00e7inde yan\u0131t verecektir.<\/span><\/p>\n<p><strong>4. <\/strong>\u00d6zel bir hesap ekibine sahip m\u00fc\u015fteriler i\u00e7in, ileti\u015fim bilgilerini g\u00f6rmek \u00fczere Hesab\u0131m&#8217;a giri\u015f yap\u0131n.<\/p>\n<p><strong><span><span style=\"text-decoration: underline;\">L\u00fctfen dikkat<\/span>:<\/span><\/strong><span> \u015eirket sahibinin (ana hesap sahibi) kendi hesab\u0131ndaki t\u00fcm teklif sahipleri i\u00e7in ileti\u015fim adresini kullanmas\u0131 beklenmektedir.<\/span> M\u00fc\u015fteri hizmeti acentelerimizin ara\u00e7larla ilgili bilgileri do\u011frudan \u015firket sahibine (ana hesap sahibi) vermesine izin verilmektedir. Kar\u0131\u015f\u0131kl\u0131\u011f\u0131 \u00f6nlemek i\u00e7in, l\u00fctfen arad\u0131\u011f\u0131n\u0131z telefon numaras\u0131n\u0131n veya e-posta g\u00f6nderdi\u011finiz adresin \u015firketiniz i\u00e7in dosyam\u0131zda bulunan bilgilerle e\u015fle\u015fti\u011finden emin olun.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OPENLANE olarak sizden haber almaktan her zaman mutluluk duyar\u0131z. 1.\u00a0Birden fazla dilde kullan\u0131labilen Chatbot \u00f6zelli\u011fimizin rahatl\u0131\u011f\u0131n\u0131 tercih edin.\u00a0Her zaman kullan\u0131labilir sohbet robotumuzla istedi\u011finiz zaman an\u0131nda destek al\u0131n. Sohbet robotu sorununuza yan\u0131t bulamazsa, mesai saatleri i\u00e7inde (TS\u0130 8:00 &#8211; 19:00) canl\u0131 sohbet arac\u0131l\u0131\u011f\u0131yla bir m\u00fc\u015fteri hizmetleri temsilcisine ba\u011flan\u0131n. Mesai saatleri d\u0131\u015f\u0131nda \u00e7\u00f6z\u00fclemeyen sorular i\u00e7in bir vaka&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[613,615],"class_list":["post-24370","faq","type-faq","status-publish","hentry","faq_category-for-buyers","faq_category-login-account"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>2.6 M\u00fc\u015fteri hizmetlerine nas\u0131l ula\u015fabilirim? \u2013 OPENLANE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.openlane.eu\/tr\/help\/faq\/for-buyers\/login-account\/how-can-i-call-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2.6 M\u00fc\u015fteri hizmetlerine nas\u0131l ula\u015fabilirim?\" \/>\n<meta property=\"og:description\" content=\"OPENLANE olarak sizden haber almaktan her zaman mutluluk duyar\u0131z. 1.\u00a0Birden fazla dilde kullan\u0131labilen Chatbot \u00f6zelli\u011fimizin rahatl\u0131\u011f\u0131n\u0131 tercih edin.\u00a0Her zaman kullan\u0131labilir sohbet robotumuzla istedi\u011finiz zaman an\u0131nda destek al\u0131n. 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