Import/Export expertise
OPENLANE provides extensive export expertise and assistance.
Administration assistance
To feel comfortable purchasing vehicles online, you need to know you have all the necessary information. That’s why we publish detailed descriptions of every vehicle that’s auctioned with OPENLANE. And we’re available to help at any point in the purchasing process. Especially when it comes to paperwork. Vehicle sales require certain documents for things like the transfer of ownership, pickup arrangements and transport and exports. Our experts help you breeze through the bureaucracy without any hassles.
We’ve also made all the information you need easily accessible online. You’ll find an overview and history of your purchases and the associated paperwork in ‘My Account’. It’s all very straightforward and easy to follow. Win an auction? Confirm the purchase. You’ll then receive an order form that lets you pay for it. Your invoice becomes available after that. And when the vehicle is ready for collection, you’ll be sent the vitally important Pickup Authorisation (PuA). On request, we will also provide the Certificate of Delivery (CoD).
Click here to read the full pickup procedure
Any questions? Our highly trained customer service team is standing by to help you at every step in the process. They speak a wide range of languages, ensuring you’re able to communicate clearly, and they can provide detailed information about how to bid and arrange transport.
Import/Export experts
OPENLANE has been selling vehicles internationally for more than twenty years. We know all there is to know, including exactly which documents you need to import and export vehicles in different countries. While OPENLANE no longer provides export declarations or related export documents, our team can help you understand the documentation requirements. Buyers are responsible for arranging the necessary export paperwork through an external customs agency.
Exporting from an EU country to a non-EU country
EX document: You need an EX document to export a vehicle from an EU country to a country outside the EU. Buyers must arrange this document themselves through an external customs agency. Once the vehicle has been exported, the official Exit Confirmation / Exit Message (CC599C/IE599) must be provided to OPENLANE.
Please note:
- Dutch vehicles that are up for auction are not available to non-EU customers due to local tax restrictions.
- OPENLANE requires a temporary deposit for any vehicle that is to be exported to a non-EU country. The amount of this payment will be mentioned on the order form and equates to twenty-one per cent (21%) of the total cost of the vehicle, including the related fees and costs, with a minimum of five hundred euros (€500). This deposit will be refunded as soon as the Exit Confirmation is received and the Final Delivery Document is approved.
Compact overview of the required export documents and process
Related:
Warranty: The warranty of 21% or a minimum of €500 needs to be paid, which will be refunded as soon as the Exit Confirmation is received and the final CMR is approved.
Original car documents: Sent to the buyer as soon as they are available at our head office in Tienen.
Copy of car documents: Free of charge, provided upon the buyer’s request.
Pickup Authorisation (PUA): Sent as soon as the car is ready for pickup and the original car documents have been shipped to the buyer.