FAQ

FAQ - Buyers - Registration
1. Registration
Get started easily with OPENLANE! Our registration process is designed to be quick and straightforward, so you can start exploring our marketplace without delay.
Read more
2. Login & Account
Discover everything you need to know about logging in and managing your account on OPENLANE in this section.
Read more
FAQ - Auction process
3. Auction process
Understand each step of participating in an auction on OPENLANE, from placing bids to what happens once the auction ends.
Read more
FAQ - Negotiation
4. Negotiation
Discover how our negotiation capabilities can help you increase your auction success and make it easier to strike more deals!
Read more
FAQ - Car description
5. Car description
Find answers to your questions related to car descriptions, including damage information and pictures, maintenance details, and more.
Read more
FAQ - Costs and payments
6. Cost & Payments
Easily navigate costs and payments with the right information, including auction fees, payment terms, and more.
Read more
FAQ - Transport and pickup process
7. Transport & Pick Up process
Need to arrange transport or pick up a vehicle? Get all the essential information you need to navigate the logistics smoothly.
Read more
FAQ - Transport and pickup documents
8. Transport & Pick Up documents
Have the right documents ready for transport and pick-up, as they are crucial for a smooth experience.
Read more
FAQ - Car documents and other docs
9. Car documents and other related documents
Discover which documents are essential throughout the purchase process.
Read more
Not finding what you are looking for?

Use the self-help assistant.

Share: