Discover everything you need to know about logging in and managing your account on OPENLANE. From resetting your password to updating your profile information, we provide clear instructions and troubleshooting tips to ensure you can easily access and maintain your account. Explore this section to resolve any login issues and make the most out of your OPENLANE experience.
Would you like to change your password? No problem.
To change your password, log in to ‘My account’, go to ‘Settings’ and click on ‘Login & Security’. We advise against using special characters (ẫ, Ề, ệ, ồ, ỳ, ẵ, etc.) in your password.
If you’ve forgotten your password, you obviously won’t be able to access your account. In this case, you need to reset your password. Just follow these simple steps:
- Click the login button and click ‘Forgot password?’
- Type in your username and click ‘Send me an email’.
- A new password will be emailed to you. This can take several minutes. If some time has passed and the email hasn’t arrived, please check your spam folder.
- Enter the new password on the login screen.
- Your access to the website will then be restored. Don’t forget to go to ‘My account’ and change your temporary password to one you have chosen yourself.