We share all the information online that we know from the seller. We advise you to check the car damage information carefully before you place any bids.

If there is service history available, it will be shown under the Documents and History section on the vehicle details page. Unfortunately, it is not possible to request a service history if there is no service book present with the vehicle.

Yes, you can buy a car with a leased battery and as the new owner, you will be responsible for any future payments.

It’s easy to spot a damaged car on the OPENLANE website:

• All images are labelled ‘Damaged’.
•  If an image indicates specific damage, a red triangle will appear in the image carousel.

Yes, where available, you can request these documents. To find out whether or not the information is available, check the car details page and go to ‘Car profile’, then ‘Documents and history’ (under Specifications).

If the maintenance records are available, but you did not receive them with the original vehicle documents, you can contact our customer service team to request these documents. Please mention the vehicle’s registration number. It takes approximately 2–3 working days to receive the documents.

Please note: We do not provide additional stamps or modifications. You are not always receiving a service book. In some cases, you’ll receive a printout of the maintenance records.

Yes. All stickers and logos will be removed before your vehicle is delivered.

As part of our purchase agreement, OPENLANE is required to remove all branding, stickers and logos applied by the previous owner(s) of the vehicle and present the seller with proof that they have been removed. This is because we buy vehicles from fleet owners without an exclusive partnership, precluding us from onselling them with existing branding.

Sticker removal is undertaken with the greatest care possible, however, depending on the quality of the stickers and the adhesive used, removing them may leave visible traces behind, such as lacquer or paint damage.