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2.2 Why is my account blocked?

2.2 Why is my account blocked?

There are different reasons why your account may have been blocked:

  1. You have not been verified as a professional car trader or dealer.
  2. The VAT number of your company appears to be invalid
  3. Customer service has revoked your right to use your account for reasons such as pending final delivery documents, unwanted behaviour, cancelled cars, unprofessional communication or conduct, etc.
  4. Your payment is late.

You must pay for your vehicle within one working day of receiving the invoice. We will send you a reminder after five days. If you fail to pay after this reminder, your account access may be revoked.

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